We performed a comparison between Microsoft Dynamics 365 Business Central and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution makes everything organized for my organization or enterprise. It makes workflows more than clear."
"We like the manufacturing and case management modules."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"The product is customizable so we can tune it according to our requirements."
"Microsoft Dynamics NAV's most valuable feature is the integration with other Microsoft solutions."
"I like Microsoft Dynamics' simplicity. The interface is excellent, and it's a highly mature product. You can hardly find any bugs in the product."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"We are getting more features after switching to Microsoft 365."
"One of the most valuable features is the in-memory database."
"I have found the user interface very modern and it has simplified many user jobs, such as the embedded logistics. They have introduced central finance which has been a benefit."
"S/4HANA offers a lot of additional capability with respect to performance due to its in-built architecture for many functions including finance, production, quality, manufacturing, inventory or sales distribution and logistics."
"From a technological point of view, the in-memory database is one of the key highlights."
"At present, it seems very stable because it is in the cloud."
"The solution can scale well."
"I have been using SAP for more than 13 years and the new SAP S4HANA was not only a simple upgrade, they have made a lot of improvements. They have simplified a lot of the functions, the all-new interface gives users a better experience. The database itself is quite efficient in nature and it provides effective data queries. It is a good upgrade from the previous version of SAP R/3."
"The functionality of SAP S4HANA is very good when comparing it to others, such as Oracle, Microsoft, and other ERP solutions."
"It would be nice, in Microsoft Teams, if we were able to type more information into the chat."
"The price of Microsoft Dynamics 365 Business Central could be reduced."
"I would like to have more frequent updates."
"The performance and virtual machine backup is not good with this solution and need improvements."
"Its task scheduling and manufacturing models need improvement."
"There is some network issue."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"Planned Order List needs a change of screen."
"The difficulty level of the initial setup depends on the person's skills. If you know the basic knowledge of the database, then it will be easy, otherwise, it will be very difficult."
"An area for improvement would be integration with different kinds of legacies. In the next release, I would like the product to be prepared for blockchain technology and the best way to communicate with social networking."
"It is simple to implement SAP S4HANA. If you are already in this type of environment, then the transition is not very complex. However, if you do not then it can be difficult."
"Lacks ability to easily mass upload which has become a necessity for industry."
"The cost of the solution is quite high. It needs to be adjusted."
"The solution is quite expensive."
"MRP repost area should be improved. The production information report also needs to be improved."
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Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP S/4HANA is ranked 2nd in ERP with 66 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP S/4HANA is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Microsoft Dynamics 365 Business Central is most compared with Microsoft Dynamics AX, SAP Business One, SAP ERP, Odoo and Epicor ERP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Oracle E-Business Suite and NetSuite ERP. See our Microsoft Dynamics 365 Business Central vs. SAP S/4HANA report.
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We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Hello Amit, I am posting this answer on behalf of Gene Hammons, a Director at a small tech services company. He says: "Hey Amit - I believe there are huge price differentials between SAP S/4 HANA and MS D365 Business Central (the new web version of the old Navision code base). In most of our clients evaluating SAP we're comparing that to the D365 Finance & Operations (the new web version of the old Axapta code base). Pricing-wise, we'd see $3m for SAP, $1.5m for D365 F&O, and $400k for D365 BC. There is Business One from SAP that would fit in the middle of those Dynamics price points - and it's all relative, a smaller company would cost less, a larger company more - but you see where the competition would play. We do get a lot of calls from companies who have licensed D365 Business Central as part of their Microsoft IT stack and try to implement it themselves. After a couple of years, they start calling around and find out you need a real consulting team to get anywhere - and that's not free. Anyway - the key is who you partner with, make sure they have plenty of experience in your size company, in your industry - and let your business requirements drive the evaluation. The pros and cons of each system are only relevant depending on the requirements of your particular business model - any of these have the ability to be a total nightmare or productivity dream depending on where you try and fit them."
Hi Amit, I have experience with both SAP S/4HANA and Dynamics. SAP is a Tier 1 system, meaning it is meant for very large multinational companies. If you are looking for a midmarket solution, Dynamics Business Central is a better alternative, if you are in a country that is supported either by Microsoft or by an ISV partner. An ISV is an extension on top of Business Central that offers productized functionality (it is as if MSFT has extended it). For your company, it is possible an ISV with business domain-specific logic is possible. With the right partner and extensions (standard products), you can reduce your ERP implementation effort by 80%. Although SAP is a very good high-end ERP solution, it has a price and implementation cost. For the midmarket, MSFT is trying to reduce this radically with a combined offering of an ERP system with a low-code extension platform (Power Platform). From my experience, never go for on-premise, always go for cloud. Also use your own cloud environment, not a partner one. It is your ERP system, never get a partner to take you hostage. I have experience in the domain your business is operating in. I know many run on a Business Central platform.
Hello Amit,
I believe I can safely recommend SAP S/4HANA as a better ERP solution for your organization. Being directly involved in multiple SAP implementation projects, I have seen organizations transform and grow with S/4HANA. The only concern is the cost as I see it because SAP S/4HANA is costly as compared with other products.
Another thing that you need to consider is the change in management in your organization. SAP encourages organizations to adopt best practices and in doing so, users are not always facilitated. So how flexible your organization is when it comes to adapting the change is a million-dollar question.
Let me know if you need further details and we can specifically discuss accordingly.
Regards,
Muhammad Tuaha Mustafeez
SAP Solution Architect & Project Manager