We performed a comparison between Microsoft Remote Desktop Services and Parallels Access based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that it works. In most cases, it's predictable. You know what you get."
"In terms of the valuable features, I like the profile, the new version is really good."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"It's simple to set up."
"It's part of the Microsoft Operating system and is free."
"The most valuable features are availability and security."
"The solution has very smooth connectivity and is very user friendly."
"The tool shares computer resources perfectly."
"Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
"It's great that the total deployment can happen completely remotely."
"We don't have problems with stability. Everything is good."
"Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
"It's got a very easy-to-use interface."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"In the past, my company had faced some issues related to the stability of the product. The product's stability can be improved."
"Sometimes, the updates break the system."
"The solution is unsuitable for direct external internet connections. You must set up a VPN and password handling to use it."
"The solution should have better security."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"Microsoft still has some really bad remote desktop appliance for Mac."
"The product is not very scalable."
"One challenge we do notice is that the application is limited to Windows servers only. If a customer has a Linux server, things get complicated. They should open it up a bit to be more compatible with different types of servers."
"They could improve the reporting."
"The solution may not scale well for enterprises."
"When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
"There is room for improvement in the pricing policy. The price point is pretty aggressive."
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Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Parallels Access is ranked 12th in Remote Access with 5 reviews. Microsoft Remote Desktop Services is rated 8.0, while Parallels Access is rated 8.8. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Parallels Access writes "Allows users to access and operate their computers remotely". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Apache Guacamole, whereas Parallels Access is most compared with TeamViewer, Splashtop Remote Support, VNC Connect, LogMeIn Pro and TeamViewer Tensor. See our Microsoft Remote Desktop Services vs. Parallels Access report.
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