We performed a comparison between Microsoft Remote Desktop Services and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool shares computer resources perfectly."
"The most valuable feature is the remote application access."
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"I like that it works. In most cases, it's predictable. You know what you get."
"Microsoft Remote Desktop Services is highly stable."
"Since the tool has a graphical user interface, it's easier for us to access the server."
"It's part of the Microsoft Operating system and is free."
"We have scaled the solution and find this easy to do."
"The initial setup is simple."
"The tool's most valuable features are pricing and easy management."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The solution is very fast."
"I would say it's expensive as there similar products available for free."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Microsoft Remote Desktop Services needs to improve its security."
"We are searching for a product with better remote access and remote sessions."
"Remote Desktop Services doesn't scale well."
"Sometimes, the updates break the system."
"The product is not very scalable."
"I want to connect easily from an external network even when I'm not in my enterprise or company. It should be easy to connect or integrate Microsoft Teams, for example, with Microsoft Remote Desktop Services."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"Splashtop Remote Support needs to improve customization."
"The integration features could be better."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Microsoft Remote Desktop Services is rated 8.0, while Splashtop Remote Support is rated 8.0. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and BeyondTrust Remote Support, whereas Splashtop Remote Support is most compared with Parallels Access, TeamViewer, LogMeIn Rescue, ConnectWise ScreenConnect and Parsec. See our Microsoft Remote Desktop Services vs. Splashtop Remote Support report.
See our list of best Remote Access vendors.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.