We compared Monday.com and Pipedrive across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Monday.com is praised for its user-friendly interface, flexibility, collaboration features, and automation capabilities. Pipedrive is notable for its visually appealing interface, customizability, and insightful reporting. Customers also praised its versatile automation capabilities.
Room for Improvement: Monday.com users want additional automation rules and better integration with third-party apps. Pipedrive should focus on improving ERP integration, documentation, and artificial intelligence.
Service and Support: Monday.com has garnered positive reviews, with customers commending its exceptional and timely technical support. Pipedrive's customer service has received mostly positive feedback. Users valued the vendor’s prompt responses and helpful assistance.
Ease of Deployment: Most users say Monday.com’s initial setup isn’t too complex, and many noted that the company offers easy-to-follow tutorials. Still, customization and integration can be challenging. Pipedrive's setup is described as simple, straightforward, and user-friendly.
Pricing: Monday.com's pricing is based on the number of users, and most reviews said the licensing model is flexible and reasonable. Pipedrive offers a reasonable and cost-effective pricing structure, making it a suitable choice for moderately sized companies.
ROI: Monday.com customers have reported increased productivity and more efficient task completion. Pipedrive offers great value for the cost. Added features like document solutions and e-signature, making it a worthwhile investment.
Comparison Results: Monday.com users say the platform is easy to use and deploy. They also like its flexible and affordable pricing. However, some users say Monday.com could improve by adding more automation options and simplifying integration with other applications. Pipedrive is a cost-effective solution, and users say it’s easy to track progress with Pipedrive’s visual interface. Reviewers say that Pipedrive could integrate more seamlessly with ERP solutions and leverage artificial intelligence better.
"It's very easy to use. When we were trying to pick a system, we looked at Asana, Jira, and other platforms, and they were very cluttered. But monday.com is very user-friendly. As a user, everything is very clear. You don't need to be too tech-savvy to understand it and it's very easy to pick up on and learn."
"It allows you to be granular, and send each step."
"The most valuable tools are the search function, automated email reminders, and the ability to track changes through the activity log."
"Monday.com colors are friendly to the eye."
"I like being able to customize your views."
"Board templates are really good when you have recurring projects."
"We have gotten rid of all our paper-based systems and our marketing work is now 100% visible to anyone in our planning organization providing ultimate accountability between teams."
"Besides the boards that we use daily to organize our information, we love the survey aspect of Monday.com too."
"The usability of the solution is its valuable feature."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"It is a stable platform."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."
"The most valuable feature is the ability to create timelines and custom fields."
"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."
"It's very flexible and we can really fit it into our business model."
"The solution needs easier automation."
"We'd like to see less downtime."
"The calendar selection for dates is not the easiest to navigate."
"The tablet display is confusing and difficult to use."
"The speed of the loading process should be better."
"It would be beneficial to consider incorporating features that enhance the platform's customization capabilities in the next release."
"There are minor bugs that delete information or don’t autosave information placed. It doesn’t happen often, however, when it does it is inconvenient."
"I would like to see is to have a brief explanation of what a certain function does."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
"The platform could be even more robust."
"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."
"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."
"The product is expensive."
"You must pay more if you need an additional feature."
monday.com is ranked 3rd in CRM with 222 reviews while Pipedrive is ranked 15th in CRM with 12 reviews. monday.com is rated 9.4, while Pipedrive is rated 8.2. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Pipedrive writes " An easy- to- use and scalable cloud-based CRM tool for managing and tracking". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Odoo, whereas Pipedrive is most compared with Apollo.io and Real Estate CRM. See our Pipedrive vs. monday.com report.
See our list of best CRM vendors, best Opportunity Management vendors, and best Project Portfolio Management vendors.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
