We performed a comparison between Moogsoft and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Moogsoft's most valuable features are event management, correlation, and observability."
"I like the prediction features."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft is easily deployable and ready to use."
"The Event Management feature is quite valuable."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"A product that is well-tested and trusted in demanding situations."
"The most valuable features of the solution are its graphical interface and reports."
"One of the best features is the reports feature."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The connectivity of the solution is very good."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"The interface is user-friendly, making it easy to use."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"They should consider including Chatbot."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"It is taking a long time to set it up and could do more to roll out quickly."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"The documentation and flexibility for generic integration could be improved."
"Application Performance Monitoring should be included in this solution."
"If they could combine everything into one product, that would be very helpful."
"I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports."
"I would like to see integration with antivirus or other security endpoint solutions."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. Moogsoft is rated 7.6, while SolarWinds NPM is rated 8.2. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, OpsRamp, Dynatrace and Zabbix, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our Moogsoft vs. SolarWinds NPM report.
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