We performed a comparison between Mule Anypoint Platform and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The flexibility has been great overall."
"MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern."
"This is a good platform for designing, flowing out APIs, and then doing API-based integrations."
"It's easy to develop APIs."
"Overall, it is a pretty good product. It is also very scalable."
"API management."
"The product’s ability to seamlessly translate protocols is great."
"The platform's cloud integration capabilities are good."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"The initial setup is pretty easy to do."
"We can connect Zapier with Zoho CRM for lead generation. I like the tool's drag and drop feature."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"The product's initial setup phase was very easy."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"The product's most valuable feature is automation."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"We would like an entire DevOps in place in this particular solution."
"The compatibility with vendors can be improved. Microsoft Azure heavily uses single software."
"Price-wise, it is a good product since it is reasonably priced...Mule Anypoint Platform can get too complex for non-technical people."
"Mule Anypoint Platform is complex for beginners. Users without programming skills will find it complex. It should also improve its pricing."
"The stability could be better."
"What I hear from my customers is that it's very expensive compared to the cost of other integration suites. The cost keeps increasing. MuleSoft should come up with customization factors by using a different way of getting the cost-related stuff to attract customers. That is, they should come up with some cost optimizations."
"The initial setup should be made easy and the documentation should have some guidance."
"The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle."
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"The pricing of the solution is quite expensive."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
Mule Anypoint Platform is ranked 3rd in Cloud Data Integration with 41 reviews while Zapier is ranked 10th in Cloud Data Integration with 41 reviews. Mule Anypoint Platform is rated 8.2, while Zapier is rated 8.6. The top reviewer of Mule Anypoint Platform writes "Robust, reliable, and stable, ensuring high availability for critical integrations". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". Mule Anypoint Platform is most compared with MuleSoft Composer, Microsoft Azure Logic Apps, Oracle Integration Cloud Service, SAP Process Orchestration and SAP Cloud Platform, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, Coefficient and MuleSoft Composer. See our Mule Anypoint Platform vs. Zapier report.
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