Netgate pfSense vs Zscaler Internet Access comparison

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120,425 views|88,209 comparisons
90% willing to recommend
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141,467 views|120,595 comparisons
92% willing to recommend
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97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Netgate pfSense and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Netgate pfSense vs. Zscaler Internet Access Report (Updated: July 2019).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Fortinet FortiGate is a scalable solution.""The main benefit is the grouping of our security monitoring.""It is easy to manage, and it doesn't need much knowledge from the team. It is a stable device, and there are many features that are included out of the box.""We can detect any attack of viruses or malware at the first point of contact.""LinkGreat firewall capabilities""The most valuable feature of Fortinet FortiGate is load balancing. It can provide central management and VPNA. Additionally, it has enhanced our security environment.""We can use our devices to check all of the perimeters. It secures email websites.""Fortinet FortiGate's ease of management is the most valuable feature."

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"Good basic firewall features.""The VPN is my favorite feature.""The most valuable feature, for instance, is the ease of migrating configurations between different Netgate devices housed in the same box.""The product’s documentation is good.""The main features of this solution are customization and ease to use.""The flexibility of adding new kinds of services without spending any money can't be beaten.""It is a better firewall than others and it has better features.""Super easy to manage. Anyone who has been working with firewalls can handle it."

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"The initial setup is very straightforward.""In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide.""We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in.""Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it.""The solution’s customer service is good.""Tech support is good.""The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP.""Overall, we're very happy with our product."

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Cons
"Fortinet FortiGate can improve the integration with Active Directory. Additionally, I would like to have a Cloud Controller, such as they do in the Cisco Meraki solution.""The support system could be improved.""A sandbox would be good in order to be able to inspect the emails containing spam and be able to validate the emails that contain malware, prior to delivering to the customer.""To some degree, it's almost a question as to why some of this stuff isn't simpler. For example, for an AP deployment, while it's integrated, the number of steps that you have to go through in order to get the AP up, seems like a lot.""They should offer special pricing to premium partners and customers.""We would like to have the ability to disable some of the security functionalities.""Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets.""Technical support for this solution can be improved."

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"The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time.""Web interface could be enhanced and more user friendly.""It could use a little bit of improvement in the reporting.""pfSense could improve by having a sandboxing feature that I have seen in SonicWall. However, maybe it is available I am not aware of it.""In an upcoming release, the reporting could be more user-friendly. For example, the reporting in graphs and charts for the host can be cumbersome.""When I checked other packages, it seems they use different tools that are installed on the PSS for functionality. They rely on third-party tools, unlike Fortinet, for example, which has its own tools. In comparison, we also use third-party tools on pfSense. For example, we had a situation where we needed a tool to identify authorized users, and when I searched for a solution, I found a third-party tool. However, using such tools may come with additional costs.""It should integrate with LDAP, Active Directory, etc, to improve the way in which the traces and connections of each IP, or user connected through the firewall, are shown.""One concern I have with Netgate pfSense is related to packet filtering. Specifically, issues can arise with certain functionalities like GP, and, at times, there may be bugs."

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"They should enhance the audit reporting feature.""Technical support could be better.""They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic.""We'd like for them to include some sort of antivirus tool.""One thing that they could improve is the ability to import rules from other platforms.""Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.""​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​""The interface for administration could be better. They should upgrade the management portal."

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Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "PFSENSE turns out to be very economical, the license is free and for little money you get very good support"
  • "Unless they have specific requirements that demand a particular device, I always suggest pfSense specifically because of the absence of pricing and licensing."
  • "Spend at least $300 or more on a good pfSense box. Use a hard drive, and not a USB flash drive for pfSense storage."
  • "It's open source (and free - as in beer and speech), but also has commercial support."
  • "If you need to buy hardware onto which to install PfSense, go with their boxes on their website, they are great."
  • "It works quite well for an open source product."
  • "From Sonic Wall, their price is much higher, because for every feature that you want to add, you have to pay. I can do the same things with pfSense, but everything is included in one price."
  • "There are a few features not included, and when you have to use those features, you have to pay for them."
  • More Netgate pfSense Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    ZIA
    Learn More
    Netgate
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    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    pfSense is a powerful and reliable network security appliance primarily used for security purposes such as firewall and VPN or traffic shaping, network management, and web filtering. It is commonly used by small businesses and managed service providers to protect their customers' networks and enable remote access through VPNs. 

    The solution is praised for its stability, user-friendly interface, scalability potential, open-source nature, free cost, easy installation, firewall capabilities, security features, flexibility, and simplicity. Overall, pfSense is a cost-effective solution for enterprises that need a VPN for their employees.

    pfSense Key Features

    pfSense has many key features and capabilities, including:

    • Strength and accuracy: pfSense is able to always follow either default or custom rules, making it a stronger firewall than some of its competitors. It also filters traffic separately, whether it’s coming from your internal network of devices or the open internet, allowing you to set different rules and policies for each.

    • Flexibility: pfSense can work both as a basic firewall and as a complete security system because it gives you the flexibility to integrate additional features as code where necessary.

    • Open-source: Because it is open-source, not only is pfSense free to use, but community members can contribute to the code to make it a better software.

    • User-friendly: Usually firewall products are not user-friendly because they often include complex settings, options, and features that require fine-tuning. pfSense’s interface is simple, direct, and easy to use.

    • WireGuard Support: Instead of building your own VPN using pfSense, or settling for a commercial VPN provider, you can directly integrate WireGuard with the pfSense firewall.

    • Speed Management and Fault Tolerance: pfSense’s multi-WAN feature allows your system to continue operating in case components fail.

    • Well-supported: pfSense regularly has security and feature updates. It also has a documentation site and a well-informed and knowledgeable support forum.

    Reviews from Real Users

    Below is some feedback from PeerSpot Users who are currently using the solution.

    Bojan O., CEO at In.sist d.o.o., says, “The classic features, such as content inspection, content protection, and the application-level firewall, are the most important."

    Another PeerSpot user, a chef at a media company, explains what he finds most valuable about pfSense: "The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is."

    T.O., a VP of Business Development at a tech services company, mentions, "What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor."



    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    University9%
    Manufacturing Company9%
    Comms Service Provider8%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider14%
    Government8%
    Educational Organization6%
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm15%
    Pharma/Biotech Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business69%
    Midsize Enterprise19%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Netgate pfSense vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Netgate pfSense vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    770,141 professionals have used our research since 2012.

    Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Netgate pfSense is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Netgate pfSense is most compared with OPNsense, Sophos XG, KerioControl, Sophos UTM and Cisco Secure Firewall, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Netgate pfSense vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.