We performed a comparison between NETSCOUT InfiniStreamNG and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"The product is stable. I have never had any issue where we have lost an InfiniStream, or visibility from that particular InfiniStream, throughout the bank."
"I love the single pane of glass view. It makes it easier to not have to navigate everywhere. It allows more simplistic visibility, without having to go from tool to tool to tool, or from window to window to window."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"The real-time troubleshooting and application segregation that you can do within it."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."
"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"The installation process is straightforward."
"It is an easy-to-scale platform."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The NetFlow Collectors could handle more flows per minute."
"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."
"I would like to see an improved level of stitching between IPs."
"We don't use the single pane of glass view, even though we own it."
"Being able to manage the packet flow switches in nGeniusONE would be great."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"There is a timeout feature that we have been asking for awhile."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"The stability is only fair. It goes down a lot."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
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NETSCOUT InfiniStreamNG is ranked 63rd in Network Monitoring Software with 13 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. NETSCOUT InfiniStreamNG is rated 8.4, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of NETSCOUT InfiniStreamNG writes "Once you know how to use the product, it's easy and simple ". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". NETSCOUT InfiniStreamNG is most compared with Cisco Secure Network Analytics, NETSCOUT vSTREAM and cPacket cClear, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our NETSCOUT InfiniStreamNG vs. NETSCOUT nGeniusONE report.
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