We performed a comparison between NETSCOUT nGeniusONE and NETSCOUT nGeniusPULSE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"Deep packet inspection is probably the strongest feature."
"Packet decode and bandwidth analysis reports are the two most valuable features."
"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."
"The most valuable features of this solution are monitoring and maintaining traffic queuing, as well as seeing who is using the bandwidth."
"I like the single pane of glass view because it presents everything in one window, obviously. You can see it all. With a quick glance, you get a pretty good snapshot of what's going on in a particular situation."
"I like the single pane of glass view. I like being able to go to one place instead of having to hunt around for everything."
"This is a very reliable and complete solution for troubleshooting and monitoring environments."
"The most valuable feature of NETSCOUT nGeniusPULSE is the network troubleshooting analysis. You can pinpoint an issue before it could shut down the network."
"The Wi-Fi side needs improvement."
"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."
"The GUI interface and dashboards could be more attractive to the customer."
"They require a lot of manual effort as traffic flows, networks, and formal times change."
"Usability is the area with the biggest room for improvement. We've found that with NETSCOUT, while it's a fantastic product, the usability is a major factor because there are just way too many clicks. It's obvious, from our experience, that the people who are developing the product aren't using it."
"The price of the solution could be reduced."
"In terms of additional features, I would like to see better event notification. Right now, we put in an email address to receive an alert and it receives every event and every alert that comes out. We need something a little more granular."
NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while NETSCOUT nGeniusPULSE is ranked 62nd in Network Monitoring Software with 5 reviews. NETSCOUT nGeniusONE is rated 8.2, while NETSCOUT nGeniusPULSE is rated 8.0. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of NETSCOUT nGeniusPULSE writes "Good visibility, simple installation, and helpful technical support". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas NETSCOUT nGeniusPULSE is most compared with ThousandEyes, Flowmon and DX Spectrum. See our NETSCOUT nGeniusONE vs. NETSCOUT nGeniusPULSE report.
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