We performed a comparison between NETSCOUT nGeniusONE and Pico Corvil Analytics based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."
"The support is good."
"The most valuable features are visibility, real-time, on-demand."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"It is a scalable solution."
"The most valuable feature is visibility."
"We're able to quickly drill down and find answers to events that are happening in real-time, using Corvil's analytics tools. That's the feature which is most in the spotlight..."
"The analytics features of Corvil are really good... As long as you know what the field is in the message, you can build your metrics based on that field... It means you can do the analytics that you actually care for. You can customize it..."
"What is most valuable is the ability to troubleshoot when a client complains of spikes in latencies. It gives us the ability to go granular, all the way down to looking at the network packets and analyze them."
"We like the dashboards because they essentially organize all the sessions into one viewpoint."
"With the Corvil Stored Data Analyzer module, we can use it for test data or a set of production data to set up the configuration for latency setup, so we can use the fields to correlate messages."
"As part of my role in monitoring multiple client connections, I would use Pico Corvil Analytics to set up alerts for performance issues, such as TCP resends and dropped packets. These alerts would trigger when the volume was low and performance was poor, allowing me to work with our trading partners to find a resolution. I would present them with the statistics I had and together, we would identify the source of the issue. This collaboration resulted in the client often reconfiguring their systems. For example, we may find that a network connection needed to be made. Overall, this proactive approach helped to maintain strong connections with our clients and minimize disruptions to trading revenue."
"We can use CLI with the UI for configuring the new monitoring system, which is good."
"We use the data to analyze how much time we spend within the applications. Then, based on that, we are doing multiple analyses and types of investigations to work on reducing the amount of time spent on the latency, which helps our applications."
"The Wi-Fi side needs improvement."
"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."
"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."
"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"It's quite difficult to see, sometimes, how hard your Corvil is working. When we had a very busy feed that chucked out a lot of data it wasn't working very well on Corvil. We had to raise a case for it. It turned out to be that, in fact, we were overloading Corvil."
"The creation of charts and real-time windows was somewhat cumbersome. The vendor's website had an application called App Agent that required improvement. This API was designed to track message rates between microservers ingested into a microservice memory map. It allowed users to monitor the number of transactions that occurred at specific points within the application, and it was quite impressive. However, it had some limitations, and it mainly served as a tool for basic tracking. The protocols it employed could reveal the type of server-to-server communication and the specific order types, but it was not able to provide a more in-depth analysis of the application. The vendor has the potential to integrate application metrics more extensively into their product suite."
"Overall, the Corvil device needs a little bit of training for people to handle it. If that could be reduced and made more user-friendly, more intuitive, it would be better."
"Before I got the Corvil training... one thing that was not very efficient was that every time you had to create a new stream or a new session from within Corvil... you had to tell it what protocol the message is going to come through and how to correlate messages, etc... After I went for the training, they had already added these nice features in the 9.4 version where it could do auto-discovery... Based on the traffic that it has already seen, it could create sessions on the fly."
"For FIX protocol, maybe we could have built-in configurations for signatures and decoders. Also, for certain protocols, which are newer, we would like to just add the signatures within the decoders itself."
"There is definitely room for improvement in the reporting. We've tried to use the reporting in Corvil but, to me, it feels like a bolt-on, like not a lot of thought has gone into it. The whole interface where you build reports and schedule them is very clunky."
"Alerting isn't great... you can only put in one email address in. And that's for all kinds of alerting on the box."
"The analytics feature is very nice, but it's mostly software. We are hoping that it could be embedded in ASICs, so it could be faster."
NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while Pico Corvil Analytics is ranked 51st in Network Monitoring Software with 9 reviews. NETSCOUT nGeniusONE is rated 8.2, while Pico Corvil Analytics is rated 9.0. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of Pico Corvil Analytics writes "Helpful support agents, beneficial issue detection, and high availability". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Accedian Skylight, whereas Pico Corvil Analytics is most compared with Gigamon Deep Observability Pipeline, ITRS Geneos and ThousandEyes. See our NETSCOUT nGeniusONE vs. Pico Corvil Analytics report.
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