We performed a comparison between NETSCOUT nGeniusONE and vRealize Network Insight based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"It is an easy-to-scale platform."
"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."
"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."
"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."
"The installation process is straightforward."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"The product is very good. We have very few problems."
"It allowed us to set up NSX and to do microsegmentation, without all of the pain points of having to determine each port and each IP address that needed to have access, and which ones needed to be blocked."
"The initial setup was straightforward."
"Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system."
"It especially helps with deploying NSX, that you're not having to manually chase down and figure out what you need to do to microsegment VMs. This gives a nice option where you can say, "Hey, this VM, show me what flows are there." I can export it out and then import it as an NSX rule and job done."
"vRNI can trace the flow of each and every packet and it is easy for us to troubleshoot all the issues that we do have with the networking. We can trace down the packet to a point where it has been dropped."
"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."
"The most valuable feature is the visualization. It's really handy to be able to classify network objects as with applications and see the interaction between them."
"As a troubleshooting tool, it's a level-3 troubleshooting-skills tool and it's very easy to use and very easy to find the information that you need."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"Its initial setup process is complicated."
"NETSCOUT nGeniusONE is a complex product since it deals in areas like network packet brokers and packet analysis, making the tool complicated for end users."
"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."
"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
"The technical support could improve a bit with quicker responses for early on questions. What I think are simple questions are taking a long time to get answers to."
"I would like to see more reporting features, more dashboards."
"The virtual appliance has rebooted."
"The solution can be improved by making it more compatible with other brands, allowing for better integration."
"I would like to see application identification. That would be cool."
"After you use it for a little while you become accustomed to it but the layout doesn't feel very intuitive. You have to dig around and find the exact place where you can find the information, where you can actually see your east-west traffic, etc. I would like them to bring that information more to the forefront, instead of having to find it."
"The only issue we have is that the solution does not always capture the host names."
"The only reason I would not give it a nine or a 10 is for cost reasons. It seems to be one of those things that really belongs as part of the product inherently and not as an add-on. That would be my only concern."
"If it were more application-aware, more descriptive; if it were able to determine the application that is actually doing the communication, that would be easier. More application information: which user or account it's accessing, is it accessing this application, doing these calls, if it is accessing a script, what script is it accessing. Things like that would provide deeper analytics so I can track what's going on. It would not just be, "These people shouldn't be talking," but who is actually doing these calls."
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NETSCOUT nGeniusONE is ranked 23rd in Network Monitoring Software with 47 reviews while vRealize Network Insight is ranked 22nd in Network Monitoring Software with 44 reviews. NETSCOUT nGeniusONE is rated 8.2, while vRealize Network Insight is rated 8.6. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of vRealize Network Insight writes "Provides deep analytical insights and makes migrations efficient with dependency mapping". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas vRealize Network Insight is most compared with ThousandEyes, NETSCOUT vSTREAM, AppNeta by Broadcom and Zabbix. See our NETSCOUT nGeniusONE vs. vRealize Network Insight report.
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