We performed a comparison between New Relic and OmniPeek based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The most valuable features are the dashboards and tracing."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"It does everything we wanted it to do."
"It allows the restriction of privileges and control of users."
"The most valuable feature of New Relic is its ease of use."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The most valuable features are the voice bot, which checks the quality of service for voice, and the expert view that gives me insight on what and where to troubleshoot."
"It's a solid piece of software. It's stable."
"The most valuable feature is OmniPeek is user-friendly."
"I believe the most crucial feature of OmniPeek search is the ability to sniff packets based on channel switching."
"The most valuable feature of OmniPeek is the ability to assign custom color codes to the different packets easily."
"The most valuable feature of OmniPeek was the ability it gave us to see the connection procedure."
"The Wi-Fi side needs improvement."
"The solution should include more detailed reports for SQL database requests."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"They should bring the pricing down to be more competitive."
"In the next release, I'd like to see a better pricing structure."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The solution's automation has room for improvement."
"Making it more clear on how to configure the filters, or really automating them, would be an improvement."
"I would like to see the saving feature improved. We have had issues if you do not save your progress then you have to start from the beginning."
"I am not using OmniPeek for automation, we only do manual testing. Automation testing is tedious to do. The automation should be more user-friendly. I have exposed some APIs but the usage is not user-friendly."
"I don't see a clear roadmap in the future for improving this software."
"I would like to see the tool work in an open environment the same as how it does in a closed environment."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while OmniPeek is ranked 30th in Application Performance Monitoring (APM) and Observability with 6 reviews. New Relic is rated 8.6, while OmniPeek is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of OmniPeek writes "Easy to identify packets, beneficial color assigning, and responsive support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas OmniPeek is most compared with LiveAction LiveNX, Colasoft Capsa, LogicMonitor, SolarWinds NPM and DX Performance Management. See our New Relic vs. OmniPeek report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Network Monitoring Software vendors.
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