We performed a comparison between New Relic and Rapid7 InsightOps based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The solution offers good documentation."
"It does everything we wanted it to do."
"End-user Synthetics and monitoring are very good."
"We like the performance of the product."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"It has helped us maintain a much higher uptime than we had previously."
"It offers helpful user metrics so we can learn more about the user experience."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"We can save logs as plain text."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"It has the ability to alert and track logs from different sources."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"The deployment process could be improved."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The solution only supports the cloud platform and not on-premises."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The solution takes a little bit of time when we load the website for the first time."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Rapid7 InsightOps is ranked 36th in Log Management with 9 reviews. New Relic is rated 8.6, while Rapid7 InsightOps is rated 8.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Rapid7 InsightOps writes "Useful search functionality, easy to use, and reliable". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Rapid7 InsightOps is most compared with Wazuh, Datadog, Dynatrace, Splunk Enterprise Security and IBM Security QRadar.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
