We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The most valuable feature is application monitoring."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The initial setup is straightforward. It is easy to track and easy to follow."
"It has given us better insight into the performance of the system."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"The stability of New Relic APM is very good."
"Its initial setup process is relatively straightforward."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"The product performs well."
"Sentry breaks everything down in real time."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Great for capturing application performance metrics and error logs."
"It's a great visibility tool for the developer team."
"The solution is user-friendly."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"I haven't come across any features that are lacking."
"I would like to see a role registration feature added."
"The log centralization and analysis could be improved in Sentry."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
"I would like to have alert policies and alert conditions enhanced in the next release."
"The settings for an administrator are complex."
"The price could be lowered."
"It would be nice if the product provided a map showing the users’ geographic location."
"Its debugging feature needs to be faster."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.