We performed a comparison between New Relic and SolarWinds Pingdom based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Working with the solution is very easy. It's user-friendly."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The versatility of the solution is its most valuable feature."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"End-user Synthetics and monitoring are very good."
"It offers helpful user metrics so we can learn more about the user experience."
"Once you set the threshold on your environment, it feels very real-time"
"One notable feature of this software is its page speed setup, which is highly commendable. Additionally, the metrics it provides are also impressive."
"The most valuable features are monitoring and reporting."
"There are alerting mechanisms in place to let us know, for example, if a device is not responding to a ping test and is probably not going to work."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The solution should include more detailed reports for SQL database requests."
"In the next release, I'd like to see a better pricing structure."
"The solution needs to have staging."
"I would like an infrastructure network that provides real-time views, showing the issues."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The customization of the start and end time is kind of cool."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"Technical support could use some improvement."
"Pingdom is always improving everything in its product. So, they should work on the GUI."
"I would like to see better integration with other products."
"Some of the functions could improve by making them easier."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while SolarWinds Pingdom is ranked 49th in Application Performance Monitoring (APM) and Observability with 4 reviews. New Relic is rated 8.6, while SolarWinds Pingdom is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds Pingdom writes "High performance, quick setup, but lacking ease of use". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas SolarWinds Pingdom is most compared with Azure Monitor, Grafana and Solarwinds Web Performance Monitor. See our New Relic vs. SolarWinds Pingdom report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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