We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You don't have to go through a list of 500 servers."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"Server uptime is its most valuable feature."
"The simplicity of the dashboard is very good."
"It is stable and scalable."
"We detect issues using dashboards that we built on New Relic."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The stability of New Relic APM is very good."
"This is a straightforward solution, easy to configure."
"Splunk has a wide range of features that customers use to find and analyze all kinds of logs."
"Splunk's interface is user-friendly, and it has apps and add-ons for most applications. We can easily normalize the data to make it readable and understand the logs. We easily get all the field extractions and enrichment done by using the apps and add-ons. This helps us understand the application logs because the raw data is useless unless we extract some useful information from it. These add-ons make it so much easier."
"It's the completeness of the solution that we like the most."
"Splunk has give us the capability to easily track problems and their status."
"Positive features include replication capabilities, software development kits, and the architecture."
"Splunk incorporates a lot of elements that help to reduce security risks. For it to reach certain compliance, we need to have some security insight. Splunk is a very good SIEM, it’s a top solution, but the best feature is its cost of visibility. We have all the most important features to detect vulnerabilities or risks."
"The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The solution needs to have staging."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"Make it easy to use and the cost cheaper. This will help all organisations to implement Splunk."
"I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets."
"The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed."
"The GUI can be improved. Splunk has always suffered from having a kind of goofy UI, it needs some updating."
"The monitoring aspect of Splunk could be improved. We have to do some queries to get as much information as CrowdStrike or other solutions provide. If you run a big query, you will see a delay. That is the only concern we have because it will take some time if you query large data sets."
"There are a lot of competitive products that are doing better than what Splunk is doing on the analytics side."
"Our two main complaints are about the difficulty of the initial setup and the licensing model."
"The GUI can be improved to include some of the capabilities that other BI solutions have."
New Relic is ranked 2nd in IT Operations Analytics with 152 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 230 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Zabbix. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
