"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"Whoever built it from the ground up, they understand how an organization is laid out."
"CA PAM is working well for us."
"It gives you list of servers, so you can see which users have access to which servers. This is really useful, so we can make sure nobody is getting extra access than what is needed."
"It is great for identity governance."
"The interface is very friendly, colorful, and bold."
"Password Management and Session Recording. The simplicity and ease that it is to be up and running out-of-the-box is very much appreciated."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it. "
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"I wish it could create local accounts on desktops."
"The management console could be improved."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The setup is complex."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
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ObserveIT is ranked 2nd in User Activity Monitoring while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. ObserveIT is rated 8.4, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of ObserveIT writes "Easy to implement and configure. Ticketing and incident workflow can be improved. ". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". ObserveIT is most compared with Teramind, CyberArk Privileged Access Manager, Ekran System, Splunk User Behavior Analytics and One Identity Safeguard, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server.
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