OpenText EnCase eDiscovery vs Palo Alto Networks Cortex XSOAR comparison

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Executive Summary

We performed a comparison between OpenText EnCase eDiscovery and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis.""It speeds up the process, so I can meet my deadlines.""The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use.""The technical support is excellent.""I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc.""The solution is very stable.""It indexes much faster, and is more reflexive because of the Enscripts."

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"Cortex XSOAR's most valuable features are the playbooks, custom integration, the machine-learning model, and the layout, classifier, and mapper.""The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud.""The product can automate security tasks.""Palo Alto is easy to use.""The most valuable features are the orchestration because of the way in which it coordinates the loss from all the devices and it provides us with a high-level overview of the critical log information.""It is a scalable solution. I would rate scalability a ten out of ten.""It was useful as a ticketing tool.""The automation is excellent."

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Cons
"The reporting is a bit unreliable. It needs to be better.""We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email.""There were minor UI bugs.""In the past, incident response time for tech support was slow.""I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function.""Ease of use and learning curve need improvement.""​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"

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"There is room for improvement in support. The response time could be faster.""The user interface could be a bit better.""Palo Alto Networks Cortex XSOAR could improve the look, feel, and management of the cloud console. Additionally, the user could be more easily integrated.""The dashboard could be better.""The formats are not compatible, are readily not available, and are not readable.""XSOAR could have more integration options.""The solution is complicated to learn.""The configuration of the solution could improve it is difficult."

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Pricing and Cost Advice
  • "​The product is affordable and user-friendly.​"
  • "EnCase is an affordable solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • "We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
  • More OpenText EnCase eDiscovery Pricing and Cost Advice →

  • "There is a perception that it is priced very high compared to other solutions."
  • "From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
  • "There is a yearly license required for this solution and it is expensive."
  • "It is approx $10,000 or $20,000 per year for two user licenses."
  • "When I first looked at Demisto, it had a price tag of $250,000 but when we finally purchased it, it was $345,000."
  • "The price of Palo Alto Networks Cortex XSOAR is expensive."
  • "The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
  • "The solution is based on an annual licensing model that is expensive."
  • More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I rate the product’s pricing a five out of ten, where one is cheap and ten is expensive.
    Top Answer:We have experience in engineering and capital projects. It is an add-on to extend project and asset management documentation.
    Top Answer:Whether the product is cheap or expensive depends on the company and how much they are willing to spend on security. Nowadays, security is important. The solution is not suitable for small businesses… more »
    Top Answer:The solution is complicated to learn. Customers find it difficult to learn how the solution works. We need professionals to learn and understand how the tool works to expand it further. Our customers… more »
    Ranking
    6th
    out of 41 in eDiscovery
    Views
    530
    Comparisons
    415
    Reviews
    1
    Average Words per Review
    343
    Rating
    9.0
    Views
    10,745
    Comparisons
    5,938
    Reviews
    26
    Average Words per Review
    374
    Rating
    8.4
    Comparisons
    Also Known As
    EnCase eDiscovery
    Demisto Enterprise, Cortex XSOAR, Demisto
    Learn More
    Overview

    eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

    With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

    Palo Alto Networks delivers a complete solution that helps Tier-1 through Tier-3 analysts and SOC managers to optimize the entire incident life cycle while auto documenting and journaling all the evidence. More than 100+ integrations enable security orchestration workflows for incident management and other critical security operation tasks.

    Palo Alto Networks Cortex XSOAR is a piece of Security Orchestration, Automation, and Response software that redefines what it means for a program to orchestrate security in an automated manner. It is a next-generation solution that offers all of the features of dozens of siloed security operations center tools in one place. Cortex XSOAR combines case management, automation, real-time collaboration, and threat intelligence management to create a platform that can handle all aspects of system security. Teams that make use of Cortex XSOAR can expect to cut the number of issues that they will have to deal with by 75%. At the same time, the speed at which they resolve those issues that slip through will rise by 90%.

    Cortex XSOAR ensures that all of the IT and security tools that you employ function as a unified system. It does this by employing hundreds of integrations that allow you to run a wide variety of programs at once without ever worrying about them interfering with each other. These integrations are limited only by your imagination. They can be used immediately as they are, if that is what you need. However, they can also be customized according to the requirements of your system. This approach provides you with the maximum levels of both flexibility and utility.

    The model that this platform uses is based on a machine learning algorithm. The level of automation allows you to provide more than an unchanging and inflexible blanket of coverage. Cortex XSOAR takes all of the data that it gathers and uses it to expand its protective capabilities. This creates recommendations that you can use to create a threat playbook that can be deployed uniformly throughout your organization.


    Benefits of Palo Alto Networks Cortex XSOAR

    Some of Palo Alto Networks Cortex XSOAR’s benefits include:

    • The ability to have all of your data collected in a single location. Valuable time can be saved now that everything that security analysts need to know in order to diagnose and react to threats has been centralized.
    • Security operations center tasks can be automated. This allows you to assign management and analyst staff to the most essential tasks. The effectiveness of your organization will be increased, which will result in a rise in your company’s overall security and productivity.
    • Many kinds of data can be stitched together by this platform. Network, endpoint, cloud, and identity data can be combined to offer a more complete picture of the threats that are discovered.
    • Integrated threat intelligence management can notify you about threats in real time. Now you can diagnose and address issues as they arise. You can also assign values to the threats so that your resources are being used in the most effective manner possible.


    Reviews from Real Users

    Palo Alto Networks Cortex XSOAR’s centralized monitoring interface and automation are two features that help it stand out. This might help explain why one quarter of the Fortune 500 companies choose Palo Alto Networks Cortex XSOAR over the competition.

    Peerspot users note the effectiveness of these features. One user wrote, “We were looking for a single pane of glass type of solution that would allow us to physically be in one appliance - be able to work in concert with other servers that we have within our environment. We wanted orchestration and automation. The single pane of glass was the most important part.” Another noted, "The automation part and the playbook creation part are awesome. The way it is responding to the customers and incidents is also very good. In the SOC environment, I guess it will carry out around 50% of the work."

    Sample Customers
    Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
    Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company13%
    Government8%
    Legal Firm8%
    REVIEWERS
    Financial Services Firm20%
    Educational Organization15%
    Government10%
    Comms Service Provider10%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company12%
    Government9%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise10%
    Large Enterprise75%
    REVIEWERS
    Small Business36%
    Midsize Enterprise18%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise14%
    Large Enterprise64%
    Buyer's Guide
    eDiscovery
    May 2024
    Find out what your peers are saying about Google, Commvault, Microsoft and others in eDiscovery. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews. OpenText EnCase eDiscovery is rated 7.8, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint and Trellix Endpoint Security (ENS), whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Microsoft Sentinel, Fortinet FortiSOAR and Swimlane.

    We monitor all eDiscovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.