We performed a comparison between OpenText Exceed TurboX and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most helpful feature of OpenText Exceed TurboX (ETX) is that it allows you to consume heavy applications that usually have a lot of latency. I also like that the solution is fast and has a friendly UI."
"The solution is perfect for Linux users."
"It's very easy to set up."
"Our computers are spread amongst six physical locations. TeamViewer reduces the need to travel to those offices to help staff."
"Getting started with TeamViewer was easy, with a very straightforward usage"
"TeamViewer is a step ahead of solutions like, for example, AnyDesk."
"The most valuable feature of TeamViewer is its ease of use."
"The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having."
"TeamViewer is stable."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"An area for improvement in OpenText Exceed TurboX (ETX) is the installation process because you need some technical knowledge to install it. What's lacking in OpenText Exceed TurboX (ETX) is a help portal for users to ask questions and seek assistance."
"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."
"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"The support could improve their speed."
"The security could improve in TeamViewer."
"The solution could be improved by enhancing the use of the mobile version to be used on phones."
"This solution could be improved by offering more flexibility in terms of usage."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
OpenText Exceed TurboX is ranked 11th in Remote Access with 2 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. OpenText Exceed TurboX is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of OpenText Exceed TurboX writes "Fast and has a friendly UI; allows you to consume heavy applications". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". OpenText Exceed TurboX is most compared with VNC Connect, Citrix Workspace, Microsoft Remote Desktop Services, VMware Horizon and Red Hat Enterprise Virtualization for Desktops, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our OpenText Exceed TurboX vs. TeamViewer report.
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