We performed a comparison between OpsRamp and SolarWinds AppOptics based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The technical support is fantastic, and they are fast to respond."
"Predictive analysis is a valued feature."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"Most features work fine."
"The reporting of the solution is very good."
"The sum solution, NTA, and DPA."
"Technical support is always live and they're supportive."
"I have found the most valuable feature is application performance management."
"The product has a great dashboard."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"Automation is currently quite complex and needs to be improved."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"An area of improvement would be application monitoring."
"The solution should be more user-friendly."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"AppOptics would benefit from having a much more centralized view."
"The integration with Unix services should be a bit more straightforward."
"I would like to see more integration with other tools that are available on the market."
OpsRamp is ranked 18th in IT Infrastructure Monitoring with 10 reviews while SolarWinds AppOptics is ranked 50th in IT Infrastructure Monitoring with 9 reviews. OpsRamp is rated 7.8, while SolarWinds AppOptics is rated 7.8. The top reviewer of OpsRamp writes "Automates Azure resource monitoring and inventory management but slow with real-time patch status ". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". OpsRamp is most compared with ServiceNow IT Operations Management, Datadog, SolarWinds NPM, LogicMonitor and Moogsoft, whereas SolarWinds AppOptics is most compared with Dynatrace, SolarWinds Server and Application Monitor, Zabbix, Datadog and New Relic. See our OpsRamp vs. SolarWinds AppOptics report.
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