Oracle E-Business Suite vs Salesforce Sales Cloud comparison

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7,953 views|5,674 comparisons
88% willing to recommend
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5,747 views|2,776 comparisons
93% willing to recommend
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Executive Summary

We performed a comparison between Oracle E-Business Suite and Salesforce Sales Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP.
To learn more, read our detailed ERP Report (Updated: April 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Valuable features include expense management and the accounting suite of products.""Oracle E-Business Suite is flexible. Its rich functionality can work in any client environment or business.""It's highly customizable.""Oracle E-Business Suite improves forecast accuracy, reduces costs, and increases manufacturing capacity.""Its drag-and-drop features make data distribution a breeze.""The system is reliable and the backbone of financial and other core systems in many organizations worldwide.""Oracle's technical support is better than others.""It's a scalable product."

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"Salesforce Sales Cloud is very user-friendly, and simple to create dashboards and extract the reports. Additionally, it integrates well with other applications.""Suitable for all sizes of organizations.""Salesforce is a very powerful tool which helps us to build that through tools like Process Builder or Flows, or even write code to achieve these scenarios.""Contact records are most valuable.""This is a stable product.""I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting.""The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.""Salesforce Sales Cloud is very reliable and provides good stability and security."

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Cons
"The user interface is not completely a web interface, it uses a lot of traffic which costs too much for a large number of users scattered throughout the country as they connect from their terminals to do their tasks.""If you get away from the financials core of the product, it is not so good at handling peripherals.""We expect Oracle to go into continuous innovation mode and provide simplified integration solutions.""On-site cloud support is slow and unresponsive.""Not user friendly.""Oracle E-Business Suite's stability could be improved as they have a lot of bugs that need to be fixed.""There are some cycles in HR that are not straightforward.""The interface is pretty old."

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"Applications that can help with migrating data over from the sandbox to production would make it easier because sometimes change sets can be bulky and they're not always as effective. This can be frustrating when you make a lot of changes and try to put those changes into production.""Its reporting capabilities can be improved. Its reporting interface should be improved to personalize reports.""The setup of Salesforce Sales Cloud is complex. You need specialists in that area to be able to have a good setup. Once it's set up properly, running it is seamless. That's the most beautiful thing about Salesforce Sales Cloud.""There are things that could be improved with respect to file sharing. There is a limited file size.""When integrating Salesforce Sales Cloud with other applications it can be difficult to maintain security.""There could be an option to change the price list without creating a new quote.""The solution is secure. However, they could always improve on security.""We have a very broad set of products at our company. The process to get that information accurately into the Sales Cloud system could use improvement. It shouldn't take weeks of time. The process of identifying products that are being sold for forecasting purposes and sales tracking purposes is too hard."

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Pricing and Cost Advice
  • "Find a best Oracle partner and get a better discount."
  • "Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
  • "It costs too much."
  • "The pricing is high."
  • "In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
  • "Both the current projects and future projects should be defined well. Licensing should be done according to current and near future plans."
  • "USD $100,000 annually."
  • "Considering the market at the moment, Oracle needs to adjust the pricing of this solution."
  • More Oracle E-Business Suite Pricing and Cost Advice →

  • "The subscription is on a monthly basis."
  • "The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
  • "It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."
  • "I have found Salesforce Sales Cloud to be expensive. However, it is the number one CRM solution in the world. It is worth the money."
  • "The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
  • "My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
  • "Implementation and add-ons may be additional costs."
  • "Being license based, the license varies by type. The pricing is considered average."
  • More Salesforce Sales Cloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It was very easy to integrate the product into our existing infrastructure.
    Top Answer:Oracle generally gives a lot of discounts. If we get discounts, the tool will not be costly. It will cost less than S/4HANA. The product might cost the same as Microsoft Dynamics. The cost is based on… more »
    Top Answer:We find challenges in the manufacturing modules. The users feel that the product is not user-friendly. Continuous manufacturing is very complex. We must automate the whole manufacturing process cycle… more »
    Top Answer:The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
    Top Answer:Sales Cloud could improve in areas such as AI integration, particularly for templates.
    Top Answer:Sales Cloud helps me manage and track my sales pipeline effectively. It is a CRM system that integrates with other systems for comprehensive sales management.
    Ranking
    5th
    out of 69 in ERP
    Views
    7,953
    Comparisons
    5,674
    Reviews
    27
    Average Words per Review
    518
    Rating
    8.0
    3rd
    out of 169 in CRM
    Views
    5,747
    Comparisons
    2,776
    Reviews
    18
    Average Words per Review
    380
    Rating
    8.2
    Comparisons
    Also Known As
    Oracle EBS, OEBS
    Sales Cloud, SFDC, Salesforce
    Learn More
    Salesforce
    Video Not Available
    Overview

    Oracle E-Business Suite (EBS) is considered the most extensive offering of amalgamated worldwide business applications available. Oracle EBS helps facilitate medium to large business enterprise organizations with the ability to enhance critical decision-making processes, streamline business procedures, minimize costs, and improve overall performance and productivity.

    Oracle EBS runs as a complement to Oracle Database software. The applications serve to automate such processes as supply chain management (SCM), human resource management (HRM), customer relations management (CRM), project portfolio management (PPM), financial management, service management, and more.

    Oracle EBS runs best in the cloud. It is a cost-saving option that offers greater productivity and can immediately and easily respond to changing dynamic business needs with an intuitive, automated scalable cloud infrastructure.

    Below are some of the valuable features of popular application offerings available within Oracle EBS:

    Supply Chain Management (SCM): Every possible supply chain process can be fully automated, from planning, creation, and appropriation to development and fulfillment, delivering a comprehensive solution application to ensure organizations have robust, intelligent-driven, value-added chains. Some applications include:

    • Manufacturing
    • Value Chain Planning and Execution
    • Procurement and Fulfillment
    • Lifecycle Management
    • Business Intelligence and Analytics

    Human Resource Management (HRM): The solution offers a sturdy group of outstanding human resource processes that enable users to improve productivity, enhance overall business performance, and lower TCO. Some processes include:

    • Workforce Management
    • Talent Management
    • Global Personnel Policy Management
    • Human Resource Analytics

    Customer Relations Management (CRM): This application provides for a streamlined, unique global gathering of information that will ensure all selling channels are continually following the organization's objectives and protocols. Some features include:

    • Oracle Service
    • Oracle Marketing
    • Oracle Order Management
    • Oracle Channel Revenue Management

    Project Portfolio Management (PPM): Oracle EBS provides a comprehensive, full lifecycle offering of project and portfolio management. Users get a single fully transparent view of all project-related ventures coupled with a superb performance process that grants users the ability to choose the best, most dynamic portfolio ventures.

    • Project Collaboration
    • Project Management
    • Project Analytics
    • Project Cost
    • Project Billing

    Financial Management: Users are able to perform more effectively, improve productivity and efficiency, develop productivity tools and integrated performance management, and develop processes for shared services to reduce overall operating costs. Some features include:

    • Asset Lifecycle Management
    • Financial Control and Reporting
    • Travel and Expense Management
    • Lease and Finance Management
    • Risk Management and Compliance

    Service Management: This application allows users access to the best data necessary to provide correct, precise, reliable information to their clients to ensure that every expectation is exceeded and consistently satisfied.

    • Inbound and outbound telephony
    • Project Collaboration
    • Project Cost
    • Billing
    • Project Management

    Reviews from Real Users:

    Kopano R., Freelancer at a tech services company, says, “What I found most valuable in Oracle E-Business Suite is the patching because it is straightforward. As long as you follow Oracle's best practices, you are able to finish the task of patching without a problem. I like that it's also easy to add products, e.g. if you want to add on financials, you can, or if you don't have financials, you can expand on that. I like that Oracle E-Business Suite is really scalable.”

    Mohammed G., Senior Oracle Application Consultant at a comms service provider, writes, “Oracle E-Business Suite consists of a lot of streams, such as financial and HR processes of the enterprise companies. We are using most of the Oracle financial modules, and we have an Oracle stream, FI procurement stream, and HR streams, which have a lot of applications. Oracle E-Business Suite has over 20 different modules to choose from, it is comprehensive. Additionally, the integration is very good. “

    Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

    Sample Customers
    Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
    Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
    Top Industries
    REVIEWERS
    Comms Service Provider13%
    Energy/Utilities Company7%
    Pharma/Biotech Company6%
    Financial Services Firm6%
    VISITORS READING REVIEWS
    Educational Organization57%
    Computer Software Company6%
    Manufacturing Company4%
    Financial Services Firm4%
    REVIEWERS
    Computer Software Company31%
    Comms Service Provider8%
    Financial Services Firm6%
    Non Tech Company6%
    VISITORS READING REVIEWS
    Educational Organization70%
    Computer Software Company5%
    Financial Services Firm4%
    Manufacturing Company2%
    Company Size
    REVIEWERS
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise61%
    Large Enterprise28%
    REVIEWERS
    Small Business46%
    Midsize Enterprise20%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise72%
    Large Enterprise21%
    Buyer's Guide
    ERP
    April 2024
    Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: April 2024.
    771,212 professionals have used our research since 2012.

    Oracle E-Business Suite is ranked 5th in ERP with 141 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 99 reviews. Oracle E-Business Suite is rated 7.8, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Oracle E-Business Suite writes "Offers valuable finance tools". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Oracle E-Business Suite is most compared with SAP S/4HANA, SAP ERP, Oracle HCM Cloud, NetSuite ERP and PeopleSoft, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, SAP ERP, IQVIA Orchestrated Customer Engagement and Vlocity.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.