Oracle Fusion Service vs QuickBase comparison

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1,470 views|678 comparisons
90% willing to recommend
Quickbase Logo
2,924 views|1,425 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle Fusion Service and QuickBase based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Oracle Cloud Services integrates well. It has lots of APIs to integrate with other solutions, like the PBX we use from Cisco. The ability to integrate Siebel data with Cisco PBX was nice.""Everything is managed by Oracle, so they have security in place.""The product's most valuable feature is an efficient fusion of finance and HR modules.""The most valuable feature of the solution is that a company can maintain all of its HR data without any issues.""The service management features are valuable.""Oracle Service Cloud could improve the integration for older platforms.""The solution is completely cloud-based and very easy to access from anywhere.""The most valuable feature of the solution is that customers can easily understand it."

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"It has helped streamline and simply track status and collection of data from suppliers and other internal departments.""It provides a well-organized method for overseeing everything, especially considering the remote work aspect.""Allows users have anytime/anywhere access.""This solution has provided for Rapid deployment of data collection tools, replacing spreadsheets with near real-time data.""QuickBase reminds me when a software license or a hardware support contract is near expiration so that I can initiate our company's procurement process in time and not miss a deadline.""The reporting tool: It helps in data analytics to provide the solution more efficiency.""There's a lot of stability in QuickBase...I really appreciate the processing part of QuickBase, especially considering how we're able to get information in real time instead of having to wait.""We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared."

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Cons
"Oracle changed the means by which users are created in the system. I would like this to be easier to implement.""The vendor must provide a user-friendly mobile application.""Oracle Service Cloud could improve the integration for older platforms.""Oracle counts users for licensing purposes, regardless of their roles or usage patterns. This process could be better.""The UI experience needs refinement to enhance user-friendliness.""Oracle Fusion Service needs to improve its documentation part because we do not have proper documentation.""The dependency on the dollar makes these products more costly during disruptions in currency parity, especially in countries like Pakistan.""The product must provide modules for operations management."

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"Access to more standard default layouts and sample builds would be useful, and access to more training on use and flexibility.""When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants."". For example, we need a third-party to create and save a document in PDF, MS Word, or MS Excel format. The document saving capability is probably the feature that we most often have to procure from an outside provider.""Third-party integration -- they are working on it and I find their brand-new still-in-beta Webhooks very promising.""There is room for improvement in terms of user-friendliness.""The dashboard is not organized.""Whenever we do onboarding, or we get new employees, there tends to be a delay of not just a week but a couple of weeks, and sometimes even a few weeks of being able to see certain new employees in the system.""I would like to see the reporting enhanced because some of them are not easy to generate."

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Pricing and Cost Advice
  • "This is definitely an expensive product compared to others on the market."
  • "Licensing fees are on the higher end and I rate them an eight out of ten."
  • "Oracle's pricing is quite high, and this cost can be a significant barrier, especially for smaller companies."
  • "Oracle Fusion Service is more expensive than Workday."
  • "There are no extra licenses, everything is included in the subscription, and the price is fixed."
  • "The product has average pricing."
  • "Oracle Fusion Service is a cheap and flexible solution."
  • "The tool is reasonably priced."
  • More Oracle Fusion Service Pricing and Cost Advice →

  • "The pricing for QuickBase is pretty straightforward, It is based on a per user/per month licensing fee."
  • "We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive."
  • "Quickbase is probably not the cheapest app out there. That said, it is worth its weight in gold. There is no other app that I know of in the market today that can do what Quickbase does."
  • "You have to negotiate the price because it varies based on the number of users you have, as well as how much cloud storage space you need."
  • "It is probably about 300 per license per person. There is just the licensing cost. There are no additional costs."
  • "The product is cheap when compared to other products."
  • "The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year."
  • "The solution is expensive and geared toward enterprise-level clients."
  • More QuickBase Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The vendor must provide a user-friendly mobile application. It must have a user-friendly interface.
    Top Answer:We use the solution to create work orders and service request updates. It is an integration between the field service cloud and the service cloud.
    Top Answer:Considering factors like functionality and price, the product proves to be worth the investment.
    Top Answer:The pricing for the tier my company used included ten seats and the subcontractor, amounting to approximately $18,000 USD per year. As for data volume, there is a different pricing model once you… more »
    Top Answer:Areas for improvement in QuickBase include incorporating certain formulas like VLOOKUP, commonly used in platforms like Excel. Additionally, they could enhance the ability to link records between… more »
    Ranking
    8th
    out of 169 in CRM
    Views
    1,470
    Comparisons
    678
    Reviews
    14
    Average Words per Review
    383
    Rating
    8.3
    Views
    2,924
    Comparisons
    1,425
    Reviews
    8
    Average Words per Review
    559
    Rating
    8.4
    Comparisons
    Also Known As
    Oracle Service Cloud, Oracle RightNow
    Quick Base, TSheets
    Learn More
    Overview
    Deliver efficient service outcomes at scale when and where customers engage. Oracle Fusion Service is a unified platform of apps, data, and capabilities enabling effortless self-service, agent-assisted service, and field service workflows tailored to your industry and use case.

    Trusted by more than half of the Fortune 100, QuickBase is a low-code platform for building, customizing, and integrating custom business applications. With more than 6,000 customers and 500,000 active users, QuickBase is the technology of choice for organizations that want to empower business users to solve their own challenges while maintaining the governance and security of an enterprise-quality app development system.

    Sample Customers
    Pacifico Seguros Generales, Elsevier B.V., Madison Area Technical College, Bigtree Entertainment, Pvt. Ltd., HM Land Registry, Walmart Stores Inc., MakeMyTrip Ltd., Orbitz Worldwide LLC, Big Fish Games Inc.
    Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
    Top Industries
    REVIEWERS
    Marketing Services Firm13%
    Comms Service Provider13%
    Transportation Company7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization76%
    Financial Services Firm4%
    Computer Software Company3%
    Manufacturing Company3%
    REVIEWERS
    Construction Company18%
    Financial Services Firm16%
    Manufacturing Company8%
    Logistics Company8%
    VISITORS READING REVIEWS
    Educational Organization69%
    Computer Software Company4%
    Manufacturing Company3%
    Insurance Company3%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise17%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business6%
    Midsize Enterprise77%
    Large Enterprise17%
    REVIEWERS
    Small Business51%
    Midsize Enterprise19%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise71%
    Large Enterprise22%
    Buyer's Guide
    CRM
    April 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: April 2024.
    771,212 professionals have used our research since 2012.

    Oracle Fusion Service is ranked 8th in CRM with 30 reviews while QuickBase is ranked 16th in Rapid Application Development Software with 74 reviews. Oracle Fusion Service is rated 8.6, while QuickBase is rated 9.0. The top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". On the other hand, the top reviewer of QuickBase writes "Reliable, user-driven platform, that is scalable". Oracle Fusion Service is most compared with Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud, Microsoft Dynamics CRM and Sales Creatio, whereas QuickBase is most compared with Microsoft Power Apps, Sales Creatio, OutSystems, ServiceNow and Mendix.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.