We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Advanced routing (RIP, OSPF, BGP, PBR). It gives you a seamless and simple integration into a large network."
"I only deal with it from a security analyst's point of view. I don't really get into the features of the actual FortiGate. From the security point of view, it works, and it does its job."
"FortiGate improved our security. It's one of the best hardware firewalls."
"The security on offer is very good."
"The most valuable feature is the FortiManager for centralized management."
"The main benefit is the grouping of our security monitoring."
"All of the features of Fortinet FortiGate are useful and the security protection is good."
"We can detect any attack of viruses or malware at the first point of contact."
"Palo Alto NGFW’s unified platform has helped our customers eliminate security holes. With a unified platform, customers can deploy the NG Firewall both in the data center edge, inside the data center, and in the product/public cloud environments. They have the same user interfaces and platform, so they can be maintained by a single unified platform called Panorama. Customers can use Palo Alto Network NG Firewalls in all the places where they need to protect their environments. This helps to decrease security holes."
"I like to install Palo Alto mainly on the data center side to have visibility into all VLANs. That gives full visibility into the core."
"In general, I appreciate the regular firewall function of Palo Alto Networks NG Firewalls."
"The strengths of Palo Alto Networks NG Firewalls are application visibility and application awareness. Their strong point is identifying applications for traffic. So all of the policies that are configured are related to the application and not to a port."
"There are many valuable features within the solution. This includes security, a user-friendly firewall, antivirus, and global protection."
"It worked fine normally."
"The technology's very good. We have had a lot of good experience with this solution."
"The most important part of this solution is its reliability, as it just works without any fancy features."
"It is a stable solution."
"Most of the features that Zscaler has to offer, we will deploy."
"The initial setup is straightforward."
"Includes advanced tech protection."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"The solution offers good sandboxing."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"The setup is pretty complex and not easy to implement."
"The pricing could be a bit better, especially when you consider how they have the most basic offering priced."
"While FortiGate is cheaper than most other solutions, we're seeing increased license renewal costs. Most of our clients are asking for more significant discounts because the price is going up."
"FortiGate is really good. We have been using it for quite some time. Initially, when we started off, we had around 70 plus devices of FortiGate, but then Check Point and Palo Alto took over the place. From the product perspective, there are no issues, but from the account perspective, we have had issues. Fortinet's presence in our company is very less. I don't see any Fortinet account managers talking to us, and that presence has diluted in the last two and a half or three years. We have close to 1,500 firewalls. Out of these, 60% of firewalls are from Palo Alto, and a few firewalls are from Check Point. FortiGate firewalls are very less now. It is not because of the product; it is because of the relationship. I don't think they had a good relationship with us, and there was some kind of disconnect for a very long time. The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate."
"They should offer special pricing to premium partners and customers."
"If they could extend their fabric towards other vendor environments for integration, that would be great."
"One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."
"They have to just improve its performance when we enable all UTM features. When you enable all the features, the performance of FortiGate, as well as of Sophos and SonicWall, goes down."
"For an upcoming release, they could improve on the way to build security rules per user."
"Interface could be improved visually and simplified."
"We need better affiliations for profiling the user."
"In the cloud, the HA could be a lot better. Its price could also be better. It is very expensive."
"Palo Alto Networks NG Firewalls don't provide a unified platform that natively integrates all security capabilities. It's missing some features for geofencing and understanding locations."
"Technical support could be faster."
"Its software updates can be improved. It sometimes becomes very slow with the software updates for different features. It should have an External Dynamic List of data. The malicious IP is not frequently getting updated in Palo Alto, and this should be done."
"Palo Alto keeps coming out with antivirus and malware updates. When we have to integrate those updates we face some problems with the cloud platform, not the on-prem setup. The device works fine, but sometimes the sync doesn't happen on time."
"Pricing is a challenge."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"The product could improve its integration with some legacy systems."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Certain criteria need to be met if you want to scale this solution."
"Because it's on cloud, it doesn't allow application of extra settings."
"Its technical support services could be better."
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Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 164 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Secure Firewall, Sophos XG and Cisco Multicloud Defense. See our Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall report.
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