Palo Alto Networks NG Firewalls vs Zscaler Internet Access comparison

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97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Internet Access based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Palo Alto Networks NG Firewalls vs. Zscaler Internet Access Report (Updated: July 2019).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The features that I have found most valuable are the SD-WAN and their IP4 policy.""Reliability is the best feature. We faced some issues when we were setting it up, but the service, portal, and administration are good.""The interface is very user-friendly and I like it very much.""Some of the valuable features are the firewall, IPS, web filter, and gateway capabilities. Additionally, it is easy to use and flexible.""The solution can scale well.""You can purchase switches and you don't need to do anything with them. You just put in the firewall and the switches get all the policies and rules that you already have in the firewall. With Fortinet, you just connect the FortiSwitch to the Fortinet and that's it.""The initial setup is straightforward.""A strong point of FortiGate is the graphical interface is complete and easy to use."

More Fortinet FortiGate Pros →

"DNS Security is a good feature because, in the real world with web threats, you can block all web threats and bad sites. DNS Security helps to prevent those threats. It's also very helpful with Zero-day attacks because DNS Security blocks all DNS requests before any antivirus would know that such requests contain a virus or a threat to your PC or your network.""The App-ID, Content-ID, User-ID, and encryption and decryption are valuable features.""When we put it on the border, it was blocking everything that we were getting ahead of time, and we weren't getting any hits. This includes URL filtering, spam prevention, and anti-virus.""The ease of use and the ease of configuration of our policies are the most valuable features.""GlobalProtect and App-ID features are very good.""The management options are good.""Good functionality and features.""I typically get involved with it when it comes to audit and compliance and having to gather evidence of those firewalls, routers, and rule sets. The evidence that I typically need is there."

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"Overall, we're very happy with our product.""The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.""The solution offers a distributed organization to master and to control all of the endpoints.""One on the main benefits is protection all time from anywhere.""I like the granularity of the control of all the traffic, including SSL inspection. I also like the fact that the user interface is intuitive. The latencies with Zscaler are minimal compared to those of any other competitor. Other competitors do not really have the global scale that Zscaler has and cannot promise low latencies.""There is no lag in service when accessing the internet.""Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team.""The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."

More Zscaler Internet Access Pros →

Cons
"Palo Alto has a feature called WildFire Analysis that is unavailable in FortiGate. WildFire is better than a sandbox because it can address zero-day threats and vulnerabilities. It can immediately identify zero-day threats from the cloud.""Some features of Fortinet FortiGate are actually fee enabled that are inconvenient for deploying in production. Other issues relate to isolation with Cisco products and your server.""Fortinet could improve the windows opener or the virtual IP solutions for opening windows. The virtual IP settings need improvement as firewalls are trending in new development directions.""They should offer special pricing to premium partners and customers.""It could use more templates for third-party site-to-site VPN setups other than FortiGate and Cisco.""Scalability for Fortinet FortiGate needs to be improved. SD-WAN security for this solution also needs some improvement.""We have an issue with hotel guest vouchers.""Its customer service could be better."

More Fortinet FortiGate Cons →

"I would like the option to be able to block the traffic from a specific country in a few clicks.""The solution has normal authentication, but does not have two-factor or multi-factor authentication. There is room for development there.""The only problem that I see with the Palo Alto NGFW being an all-in-one appliance is that because of the different features that are being put into a single appliance, the OS tends to be beefier. Over the eight years, we have seen that the number of features or analyses being put into the appliance itself has a tendency to slow down the appliance, especially at the time of bootup. So, any time we are doing maintenance work, the time required for the appliance to boot up and be fully functional again is significantly longer than eight years ago. They could find a way to make this all-in-one appliance faster.""The machine learning in Palo Alto NG Firewalls for securing networks against threats that are able to evolve and morph rapidly is good, in general. But there have been some cases where we get false positives and Palo Alto has denied traffic when there have been new updates and signature releases. Valid traffic gets blocked. We have had some bad experiences with this. If there were an ability, before it denies traffic, to get some kind of notification that some traffic is going to be blocked, that would be good.""I'm thinking about a new feature. They have decryption. It's a good idea to use decryption on Palo Alto. It would be good if they had offloading of the traffic, and if they could decrypt the traffic and offload it. Like, for example, ASM on our site. We have an SSL decryption to offload the traffic. We could use that on Palo Alto.""Palo Alto Networks NG Firewalls work slowly for vulnerability management. Its performance could be faster.""Its scalability for on-prem deployments can be better. For an on-prem deployment, the hardware has to be replaced if the volume goes up to a certain level.""There is a tradeoff between security and network performance, as security is always top-notch, but performance can sometimes lag and has room for improvement."

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"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again.""In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.""One thing that they could improve is the ability to import rules from other platforms.""Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers.""Currently, the solution's interface is not that user-friendly.""They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic.""We'd like for them to include some sort of antivirus tool.""Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."

More Zscaler Internet Access Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Annually, the licensing costs are too much."
  • "Pricing is yearly, but it depends. You could pay on a yearly basis, or every three years. If you want to add a device or two, there would be an additional cost. Also, if you want to do an assessment, or other similar add-on, you have to pay accordingly for the additional service."
  • "It will be worth your time to hire a contractor to set it up and configure it for you, especially if you are not very knowledgeable with PA firewalls."
  • "Don't buy a device with more power than you really need, because licensing depends on the cost of the box you have."
  • "The licensing is annual, and there aren't any additional fees on top of that."
  • "The price of this product should be reduced."
  • "The pricing is competitive in the market."
  • "This is an expensive product, which is why some of our customers don't adopt it."
  • More Palo Alto Networks NG Firewalls Pricing and Cost Advice →

  • "​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
  • "The pricing is an issue. It is expensive compared to other firewalls on the market."
  • "Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
  • "Our monthly fee is around R3000."
  • "The pricing is fair based on its competitive market."
  • "The price is competitive. It's not cheap and it's not expensive."
  • "The pricing for Zscaler Internet Access could be made cheaper."
  • "The price of Zscaler Internet Access should improve, it is expensive."
  • More Zscaler Internet Access Pricing and Cost Advice →

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    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
    ZIA
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Palo Alto Networks NG Firewalls are next-generation firewalls used for security to protect networks from threats and attacks. It is used for perimeter security, data center protection, and managing secure access to environments. Users highlight the NGFW's effectiveness in providing comprehensive security without impacting network performance. Users appreciate its ease of use, particularly in setup and ongoing management, making it a favored choice for businesses looking to secure their cloud environments.

    The firewall provides application control, malware protection, scalability, stability, user-friendly interface, threat hunt capabilities, application visibility and awareness, URL filtering, traffic monitoring, machine learning for attack prevention, a unified platform for all security capabilities, DNS security, VPN, and embedded machine learning. Palo Alto Networks NG Firewalls is easy to manage, reliable, and balances security and network performance well. It also provides complete visibility through logs and alerting.

    Palo Alto Networks NG Firewalls Features

    Palo Alto Networks NG Firewalls has many valuable key features. Some of the most useful ones include:

    • Secure Application Enablement (App-ID, User-ID, Content-ID)
    • Malware Detection and Prevention (threat prevention service, buffer overflows and port scans, anti-malware capabilities, command-and-control protection, and WildFire)
    • DNS Security (URL filtering, predict and block malicious domains, signature-based protection, extensible cloud-based architecture)
    • Panorama Security Management (including graphical views and analytics, manage rules and dynamic updates, customizable application command center (ACC), log collection mode, physical or virtual appliance)
    • Threat Intelligence (high-fidelity threat intelligence, priority alerts, automatic extraction and sharing of prevention indicators, native integration with Palo Alto Networks products)

    Palo Alto Networks NG Firewalls Benefits

    There are several benefits to implementing Palo Alto Networks NG Firewalls. Some of the biggest advantages the solution offers include:

    • Dedicated management interface for managing and initial configuration of the device
    • Regular threat signatures and updates
    • Import addresses and URL objects from the external server
    • Configure and manage with REST API integration
    • Great throughput and connection speed is fair even in high traffic load
    • Deep visibility into the network activity through Application and Command Control
    • Easy to manage and very user friendly

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Palo Alto Networks NG Firewalls users.

    A Solutions Architect at a communications service provider says, “The product stability and level of security are second to none in the industry. We value the security of our client's infrastructure so these features are valuable to us. An example of a very valuable feature behind Palo Alto is the application-aware identifiers that help the firewall know what its users are trying to do. It can block specific activities instead of just blocking categories. For example, you can block an application, or all unknown applications.”

    PeerSpot user Gerry H., CyberSecurity Network Engineer at a university, mentions that the solution has a “Nice user interface, good support, is stable, and has extensive logging capabilities.” He also adds, “Wildfire has been a very good feature. This solution provides a unified platform that natively integrates all security capabilities, which is 100% important to us. This is a great feature.”

    Eric S., Network Analyst at a recreational facilities/services company, states, "With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."

    Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.

    Zscaler Internet Access Features

    Zscaler Internet Access has many valuable key features. Some of the most useful ones include:

    • Proxy (native SSL)
    • IPS and advanced protection
    • Cloud sandbox
    • DNS security
    • Cloud firewall
    • URL filtering
    • Bandwidth control
    • DNS filtering
    • Cloud DLP w/EDM and IDM
    • Cloud access security broker (CASB)
    • Cloud security posture management (CSPM)
    • CloudBrowser isolation
    • Cloud secure web gateway (SWG)
    • Zero trust network access (ZTNA)
    • Digital experience monitoring

    Zscaler Internet Access Benefits

    There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:

    • Fast access with zero infrastructure: Zscaler Internet Access creates a fast, seamless user experience because of its direct-to-cloud architecture. With no infrastructure, Zscaler Internet Access helps you eliminate backhauling, which improves performance and simplifies network administration.
    • Threat intelligence: By using threat intelligence, Zscaler Internet Access can stop ransomware, zero-day malware, and advanced attacks via Inline inspection of all internet traffic, including SSL decryption, and a suite of AI-powered cloud security services. 
    • Consistent security: With Zscaler Internet Access, your security policy goes everywhere your users go. When you move security to the cloud, all users, applications, devices, and locations remain protected and secure based on identity and context.
    • Hybrid workforce: Zscaler Internet Access enables secure access to all external and internal apps from anywhere, so remote work is not an issue. You can also enforce business policies that follow the user, making security identical regardless of location.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Zscaler Internet Access users.

    A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."

    Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”

    An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
    Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider15%
    Financial Services Firm14%
    Computer Software Company13%
    Educational Organization9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider30%
    Financial Services Firm15%
    Pharma/Biotech Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company14%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business36%
    Midsize Enterprise27%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    REVIEWERS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise28%
    Large Enterprise54%
    Buyer's Guide
    Palo Alto Networks NG Firewalls vs. Zscaler Internet Access
    July 2019
    Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zscaler Internet Access and other solutions. Updated: July 2019.
    770,141 professionals have used our research since 2012.

    Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 162 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Internet Access is rated 8.2. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Palo Alto Networks NG Firewalls vs. Zscaler Internet Access report.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.