We performed a comparison between SolarWinds Server and Application Monitor and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Prometheus is the preferred choice over SolarWinds Server and Application Monitor due to its flexibility, integration capabilities, and affordability as an open-source solution. While SolarWinds has valuable monitoring capabilities, there is room for improvement in stability, ease of use, and pricing. Prometheus is highly valued for its fast data storage system, scraping mechanism, and ability to collect and compare logs from different resources.
"Stability-wise, I rate the solution a ten out of ten."
"I like its lightweight configuration functions."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"Prometheus gives us high availability automatically."
"The product has an easy-to-understand interface."
"The product's initial setup phase is very easy."
"The dashboard is very valuable."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes."
"SSL Certificate Monitoring and Expiry Alerting"
"SolarWinds is a very stable platform compared to others on the market."
"The most valuable feature is application monitoring."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up."
"Lacks the ability to clusterize."
"The scalability must be improved."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"Its stability could be even better."
"The DSL could be improved."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"The stability, flexibility, and ease of use could be improved."
"Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on."
"Currently SolarWinds SAM offers AppInsight for modern versions of: IIS, Exchange, SQL Server. They have shown to be powerful and insightful tools. However, AppInsight needs to be offered for more applications: Citrix, SharePoint, AX, etc."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"SAM's software-defined network monitoring capability is also low and could be improved."
"The product does not explain why a problem occurred."
More SolarWinds Server and Application Monitor Pricing and Cost Advice →
Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews while SolarWinds Server and Application Monitor is ranked 18th in Application Performance Monitoring (APM) and Observability with 38 reviews. Prometheus is rated 8.4, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "We use this product for base and application monitoring. ". Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and Google Cloud's operations suite (formerly Stackdriver), whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Nagios XI and ServiceNow Discovery. See our Prometheus vs. SolarWinds Server and Application Monitor report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.