We performed a comparison between Proofpoint Email Protection and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the option to edit the inbound security."
"The initial implementation is pretty easy to handle."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"The stability is very good."
"The anti-spam features are excellent on the email firewalls."
"The most valuable feature of Proofpoint Email Protection is the dashboards and their visibility, easy configuration, and artificial intelligence. Additionally, the reports are very important and helpful."
"The solution blocks malicious emails containing viruses and malware and reduces them out of spam."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"It is a solid and stable product."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The solution is stable and the performance is good."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The feature that I like the best is the fingerprinting concept."
"Symantec is a secure product."
"The solution is "set and forget". You pay for it and everything is done for you."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"We find the cost to be prohibitive."
"We'd like to have the ability to create more customized reports."
"Proofpoint Email Protection has a new approach to email security with its API feature. Currently, it only works with Office 365. In the future, it would be beneficial if it also works with Gmail, as Check Point is currently the only brand that has API email security for Gmail. It would be beneficial if Proofpoint Email Protection could add this integration, they would be more competitive with other vendors."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"What's lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"Messaging Gateway's advanced malware detection could be improved."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"Sometimes the solution picks up false positive for viruses during scans."
"The false positive submissions must be improved."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Proofpoint Email Protection is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and Fortinet FortiMail, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Barracuda Email Security Gateway. See our Proofpoint Email Protection vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.