We performed a comparison between Proofpoint Threat Response and Splunk SOAR based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The best part of Proofpoint Threat Response is the Auto-Pull feature. Being able to pull an email back from a user's mailbox is very useful, yet I have noticed that not a lot of organizations use this kind of feature."
"It has reduced our manual efforts to remove emails from each user's inbox, and in this case we do not have to ask our IT department or users to do so."
"Support is very responsive."
"The most valuable features of Splunk SOAR are the easy integration with other solutions, including other Splunk solutions. The most important playbooks we need on the market come already on the Frontend. However, nowadays, Splunk changed its name, it's not Frontend anymore, it's Splunk Store. This is a very strong point."
"Workflow management is most valuable. It is easily customizable"
"Technical support is helpful."
"I have found all the security automation platform features of Splunk SOAR to be good. The Automation playbook development is highly useful."
"It's pretty easy when it comes to setting up assets. If you want to fetch emails or call a REST API, you can set up an asset and grab that information."
"The best feature is the integration and the custom Python code that we can write. Splunk SOAR provides us with both of these capabilities, allowing us to integrate different security solutions with Splunk SOAR and take remediation actions directly on those security tools."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"If the reporting gets improved then it would be better, but the product is running amazing as it is."
"The interface within Threat Response could be made simpler."
"Has some quirks."
"Splunk SOAR has room to improve its offering for small-sized customers. The price is not fair for smaller-sized customers."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"And most of the challenges that I have faced with the solution can be found in the documentation itself."
"Some of the training materials are on a basic level."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"The UI can be more customizable for the clients."
"The Splunk SOAR platform was not designed specifically for case management which is why this area needs improvement."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
Proofpoint Threat Response is ranked 5th in Security Incident Response with 3 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 32 reviews. Proofpoint Threat Response is rated 8.4, while Splunk SOAR is rated 8.0. The top reviewer of Proofpoint Threat Response writes "Tracks and mitigates email security incidents with Auto-Pull, and has good stability and performance". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Proofpoint Threat Response is most compared with Cofense Triage, ServiceNow Security Operations and Splunk Attack Analyzer, whereas Splunk SOAR is most compared with Palo Alto Networks Cortex XSOAR, Cortex XSIAM, ServiceNow Security Operations, Torq and Swimlane.
We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.