We performed a comparison between Ramco HCM and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"In general, the solution is very flexible and can be configured in multiple ways."
"The performance management system is really good."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
"They have some interesting features in the learning space."
"The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features."
"The most valuable feature is the Personnel Administration."
"SAP HCM has valuable features for analytics data management."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"The master data where most of the reports were run from was the most valuable. We were quite satisfied with this module."
"It is a pretty stable solution."
"SAP HCM has a good performance."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."
"The mobile app and web page user experience could be more user friendly."
"The talent management and performance appraisal modules could use some improvement."
"The mobile app for this solution could be improved as it lacks many features."
"The entire UI/UX of the solution can be improved drastically."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"The product itself sometimes feels inconsistent because it comes with bugs."
"This solution needs to be more configurable and user-friendly."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"The setup comes with a set of challenges as well."
"The solution is rather expensive."
"SAP HCM needs to improve its UI."
Ramco HCM is ranked 13th in Cloud HCM with 12 reviews while SAP HCM is ranked 3rd in Cloud HCM with 48 reviews. Ramco HCM is rated 7.0, while SAP HCM is rated 7.6. The top reviewer of Ramco HCM writes "It's so easy to use that a customer can easily understand the process with zero knowledge of the system". On the other hand, the top reviewer of SAP HCM writes "Allows you to generate reports, easy integration and offers out-of-the-box support". Ramco HCM is most compared with SAP SuccessFactors, DarwinBox and Workday, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleSoft. See our Ramco HCM vs. SAP HCM report.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
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