We performed a comparison between SailPoint Identity Security Cloud and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."The solution is very good at the management of the identity lifecycle."
"We like the integration with other systems."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"The access certification feature is valuable."
"The initial setup isn't so difficult."
"The most valuable feature for our customers and for us is the identity data warehouse."
"User provisioning and the role management features are good."
"One of the most valuable aspects of SailPoint is its open integration interface."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"Certifications could include additional access levels or practices."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"It is not readily available and cannot be downloaded from the net."
"I think that the onboarding framework could be improved."
"The solution, in general, is quite expensive."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"Salesforce Identity needs more expertise in the application."
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SailPoint Identity Security Cloud is ranked 1st in User Provisioning Software with 62 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. SailPoint Identity Security Cloud is rated 8.2, while Salesforce Identity is rated 7.8. The top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Microsoft Identity Manager, whereas Salesforce Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, Saviynt and SAP Customer Identity and Access Management.
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