We performed a comparison between Salesforce Einstein Analytics and SAP Analytics Cloud based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The solution scales extremely well."
"It's scalable."
"We have found the scalability to be very good."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"Considering the reporting part, I rate the tool a nine out of ten."
"The ability to collaborate and plan together is great."
"What my customers like best about SAP Analytics Cloud is the dashboard because it's pretty good."
"We mainly use Analytics Cloud because it integrates with other SAP solutions. Our ERP is an SAP product, and our back-end is SAP Business Warehouse, so integration is an essential factor."
"The reporting, dashboards, KPIs, and visualization are the most valuable."
"The most valuable feature of SAP Analytics Cloud is its integration with SAP."
"It offers good backup capabilities."
"The stories have really been helpful in looking at specific scenarios and analyzing trends over periods of time."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"The product must be more transparent."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance."
"SAP could add some more visualization features to Analytics Cloud, like charts and analytics. I would also like to see some more data cleaning and ad hoc functions added to this solution."
"I am not happy with the predictive analytics features and smart features offered by the product, making them areas where improvements are required."
"Sometimes we have difficulty connecting to a SharePoint list."
"One potential improvement is how we can transpose data. With SAP, if you have data from one system with a declared data type and a different system with another data type, the transfer is tricky."
"Currently only one data modeler can work at a time."
"Could be more user-friendly; somewhat complicated to use."
"Connection and integration with other applications have a lot of restrictions at the moment."
"AI doesn't work as well with SAP live connections."
More Salesforce Einstein Analytics Pricing and Cost Advice →
Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while SAP Analytics Cloud is ranked 5th in BI (Business Intelligence) Tools with 60 reviews. Salesforce Einstein Analytics is rated 8.2, while SAP Analytics Cloud is rated 8.0. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of SAP Analytics Cloud writes "Good for reporting but needs to improve its predictive analytics features". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, IBM Watson Explorer and Qlik Sense, whereas SAP Analytics Cloud is most compared with SAP BusinessObjects Business Intelligence Platform, Tableau, IBM Planning Analytics, Microsoft Power BI and Alteryx. See our SAP Analytics Cloud vs. Salesforce Einstein Analytics report.
See our list of best BI (Business Intelligence) Tools vendors.
We monitor all BI (Business Intelligence) Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.