We performed a comparison between Salesforce Einstein Analytics and Tableau based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"We have found the scalability to be very good."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"he most valuable feature of the solution is its ease of use."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"It's the ease of use. It is also a self-service tool so it decreases the burden on having centralized IT-type teams or developers."
"Easy for beginners to use"
"The product’s performance is better than other tools."
"The geospatial maps representation and the visualizations are nice."
"It is an excellent tool for data capture, processing, and visualization."
"When compared with Power BI, Tableau is much easier."
"The most valuable features are the visualizations, the way they show the combination charts."
"Its visualizations are good, and its features make the development process a little less time-consuming. It has an in-memory extract feature that allows us to extract data and keep it on the server, and then our users can use it quickly."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"The product is expensive."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
"The tool needs to simplify its features."
"The product must be more transparent."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"Its integration with Microsoft products such as Teams should be improved."
"I would like them to include the Italian language, as I can see there are other foreign language in the product."
"Tableau is an end-to-end analytics platform, and it is doing a pretty good job in terms of connecting to the data and analyzing it. It can, however, do better in terms of data management and the ETL features, which are not on the advanced analytics or machine learning side. Tableau Prep is where users would want to see more advancements. They can improve Tableau Prep, which is an analytic platform tool for data cleansing. People who work with data spend most of their time curating the data. Cleaning up the data and getting it ready for analysis is what takes the most time. If Tableau can invest more time in improving the Tableau Prep platform, it would be great. Previously, Tableau didn't have the functionality for writing to a database. So, you couldn't really alter the database tables and write to your database, but they fixed that in one of the very recent releases. However, it isn't really advanced and should be improved."
"The price of Tableau is too high."
"It's already using 32 gigabytes of memory, but the performance is not so good. It's very heavy."
"If you wanted to create something without making it an extra column in the data set, you can't just rename it to a more user-friendly short name."
"It will be good if the server, could be more stable, and I would like to have the technical service to be more reliable."
"There could be improvements on the mobile application, it is lacking features."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while Tableau is ranked 2nd in BI (Business Intelligence) Tools with 292 reviews. Salesforce Einstein Analytics is rated 8.2, while Tableau is rated 8.4. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Databricks, SAP Analytics Cloud, IBM Watson Explorer and Qlik Sense, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Databricks. See our Salesforce Einstein Analytics vs. Tableau report.
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