We performed a comparison between SECDO Platform and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The ease of deployment is a valuable feature."
"Technical support is great. Palo Alto is extremely helpful and responsive."
"It basically automates the entire alert investigation process."
"The detection response and quarantining are very good features."
"The solution does very well as a baseline EDR and provides good process-level management."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
"Integration and scalability are the most valuable."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"Probably the most valuable feature of CB Response is its ability to isolate a host and take it off the network, so it's not spreading anything. We have two security operations centers around the globe. When an SOC analyst sees something on an endpoint, they can use Carbon Black Response to isolate that host from the customer's environment and prevent any kind of lateral spread."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"ZTNA can improve latency."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The support needs improvement."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Detections could be improved."
"FortiEDR can be improved by providing more detailed reporting."
"Making the portal mobile friendly would be helpful when I am out of office."
"Many will try to use this as an out-of-the-box solution, however, it needs to be configured to fit what a company would like to do with it."
"The price should be reduced in order to be more competitive in the market."
"Maybe the notifications setting could use a simpler setting."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"One area for improvement is the maturity of its vulnerability features."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"The solution can only handle about 500 bans or blocks."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"Training and education for both partner and customer, including product marketing need to be improved."
Earn 20 points
SECDO Platform is ranked 10th in Security Incident Response while VMware Carbon Black Cloud is ranked 3rd in Security Incident Response with 18 reviews. SECDO Platform is rated 9.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of SECDO Platform writes "Great documentation, good technical support, and very in-depth". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". SECDO Platform is most compared with Fortinet FortiSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR. See our SECDO Platform vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors and best Endpoint Detection and Response (EDR) vendors.
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