We performed a comparison between Secureworks Red Cloak Threat Detection and Response [EOL] and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response."The features that I have found most valuable are that the search capabilities are easy to use. The dashboards are good. The reports are good. It is just simple from a deployment standpoint - that was easy."
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"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"They're highly stable in comparison with other solutions I have."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"There are some automated network response portions that we want to turn up."
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"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"Training and education for both partner and customer, including product marketing need to be improved."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"The threat intelligence feed could use some fine tweaking."
Earn 20 points
Secureworks Red Cloak Threat Detection and Response [EOL] doesn't meet the minimum requirements to be ranked in Security Incident Response while VMware Carbon Black Cloud is ranked 3rd in Security Incident Response with 18 reviews. Secureworks Red Cloak Threat Detection and Response [EOL] is rated 8.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Secureworks Red Cloak Threat Detection and Response [EOL] writes "Simple deployment with good reports and dashboard". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Secureworks Red Cloak Threat Detection and Response [EOL] is most compared with VMware Carbon Black Endpoint, Cisco SecureX and Splunk SOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR.
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