We performed a comparison between Trellix Endpoint Security and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Users reported saving time by implementing Trellix Endpoint Security. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Based on user feedback, SentinelOne Singularity Complete is the preferred choice compared to Trellix Endpoint Security. Users find the setup process of SentinelOne to be simple and low-maintenance. The product's ability to detect and handle threats effectively is highly praised, along with its autonomous threat mitigation capabilities. The pricing is considered fair and competitive, and users believe the return on investment is substantial. Furthermore, customers appreciate the excellent customer service and support provided by SentinelOne, with the technical support team being particularly responsive and helpful.
"Having a single pane of glass for all Microsoft security services makes everything much easier. A security analyst can go to a single portal and see everything in one view. The integration of everything into one portal is a huge benefit."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks."
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"Microsoft Defender XDR is scalable."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"Advanced hunting is good. I like that. We can drill down to lots of details."
"Singularity has the same features as other antivirus products, but it provides an added layer of security and vulnerability protection. It's also light on resources. Singularity doesn't use a lot of CPU or memory."
"The customer support for this solution is good."
"The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable."
"We find the solution to be scalable."
"It provides network and asset visibility for us."
"The most valuable feature of this solution is the user-friendly interface."
"SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
"The deep visibility is really important for us. With it, we can really look deep into some of the incidents."
"Technical support is always available and very helpful."
"The most valuable feature is the centralized console where everything can be controlled by the administration."
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"The endpoint protection and disk encryption features are the most valuable."
"I like trap prevention DNS and threat prevention."
"I have found the most valuable features to be the ability to manage the solution from anywhere and having an overview of the companies security."
"We really like the dashboard from Trellix and we've found that it's pretty informative."
"We like the management of the ePO, and we like the management console."
"Stability could be improved by avoiding frequent changes to the interface."
"The onboarding and offboarding need improvement. I work with other vendors as well, and they have an option to add a device or remove a device from the portal, whereas with Microsoft 365 Defender, we need to do that manually. However, once you do that, everything can be controlled through the portal, but getting the device onboarded and offboarded is currently manual. If we have an option to simply remove a device from the portal or get a device added from the portal, it would be more convenient. The rest of the features are similar. This is the only area where I found it different from others. I would also like to be able to simply filter with a few of the queries that are already there."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"The documentation on their website is somewhat outdated and doesn't show properly. I wanted to try a query in Microsoft Defender 365. When I opened the related documentation from the security blog on the Microsoft website, the figures were not showing. It was difficult to understand the article without having the figures. The figures were there in the article, but they were not getting loaded, which made the article obsolete."
"We should be able to use the product on devices like Apple, Linux, etc."
"Singularity Complete's process stream has room for improvement."
"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."
"Initially, when we first deployed the solution, it caused some third-party connectivity issues."
"I'd like to see us be able to take action on one platform for items such as security variation, security orchestration, automation, and response (SOAR)."
"I rate Singularity Cloud Workload Security's stability a four out of ten."
"We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."
"The ease of use can be better in Deep Visibility. It is not always the easiest. If I have not been in there in the Deep Visibility module for a long time, I do not always find it that easy to use. I tend to go and have to consult the help quite often if I have not been in there a long time."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
"The product is not easy to use."
"Trying to move away from the signature model for antivirus and malware blocking is something that would be nice. Instead of having to update every day, which is signature-based, moving to more of a kernel or architecture-based model would probably be beneficial."
"Trellix lacked email protection when it was a McAfee product. They added this feature during the merger with FireEye, but it hasn't been fully integrated. The core features will be integrated into the next release. FireEye has several solutions for EDR and sandboxing."
"They can improve its resource consumption, such as memory, and maybe provide better or smaller updates. It always takes a lot of resources, but it has been getting better. I have been using McAfee products for the last 20 years or so, and I know it is getting better."
"The initial setup is complex. It is a very complex product. You must have experience with it."
"An area in need of improvement involves the overview, which usually does not enable one to get the value in reports."
"Some agents become old and then they don't communicate well any longer."
"The DAC (Dynamic Application Containment) component of this product needs improvement."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 95 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Cisco Secure Endpoint. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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