We compared SentinelOne Singularity Complete and VirusTotal based on users' reviews in six categories. We reviewed all of the data and you can find the conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. VirusTotal is highly praised for its extensive global malware information database.
Room for Improvement: SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. VirusTotal users want more automation capabilities and improvements in the solution’s look and feel.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Users say that VirusTotal’s technical support, but customers would like faster case resolution.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. The setup process for VirusTotal was relatively easy and can be completed in a few days.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. VirusTotal is generally considered to be a cost-effective solution.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. VirusTotal has a positive ROI.
Comparison Results: SentinelOne Singularity Complete is considered a comprehensive, dependable solution with advanced features, such as the ability to reverse ransomware encryption. Users also praised its painless setup process and responsive customer support. At the same time, Singularity Complete received mixed reviews for pricing. Users also asked for better reporting and AI/ML capabilities. VirusTotal is considered a cost-effective solution that's easy to set up. However, some users complained about slow response times from technical support.
"We have had very few false positives or false negatives, which allows our analysts to focus on their work instead of dealing with noise."
"Device control and network control are valuable."
"The best part of the agent is that users can't remove or disable it, so endpoints will be safe. I can control it from the portal. I can see when it's updated and I can push updates from the portal. The greatness of SentinelOne is that our end-users don't see anything to do with the agents. Some of them don't even know it's on their laptops. And that's a good thing."
"I have been a Mac guy for twenty years, and the feature parity and the capabilities of a Macintosh agent are unparalleled in the industry. It is the first anti-malware and antivirus that does not make you feel that you bought the wrong processor. It is really good and lightweight."
"I have found the activity timeline and threat analysis to be particularly useful."
"The most valuable feature of SentinelOne is the good graph it provides. It has a specific page where it detects the recent attacks on other machines or the hackers, for example, group APT28 and all."
"Our impressions of the solution's ability to ingest and correlate across our security solutions is perfect."
"The solution has helped reduce our alerts."
"The most valuable feature is the worldwide malware information database."
"With VirusTotal, I can check for any hash, malware, file, domain, IP URL, or malicious URL, and Kaspersky stays clean."
"It can scan the dark web and find if an email ID has been compromised. This is another area that we have not explored yet."
"The false positive rate has room for improvement."
"The way Singularity Complete handles blocking external mass storage is annoying because it is so difficult to unblock single endpoints."
"I would like to see a better mobile app so that I could look through my phone at the alerts and not have to go to the website. They should make it a little more mobile-accessible."
"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves."
"Security could always be better."
"All they need to do to improve it is for it to grow further. The hackers don't sleep. If the hackers don't sleep, the solution continually needs to be updated. They need to keep ahead of the hackers."
"I would like to see an improved user interface and some automation."
"VirusTotal has predefined reports, but there is a lot of manual effort involved."
"VirusTotal is hard to understand because you need to know Google Docs to create queries, and it doesn't have documentation for that."
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SentinelOne Singularity Complete is ranked 2nd in Anti-Malware Tools with 177 reviews while VirusTotal is ranked 8th in Anti-Malware Tools with 3 reviews. SentinelOne Singularity Complete is rated 8.8, while VirusTotal is rated 9.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of VirusTotal writes " Helps businesses collect threat data while keeping privacy in mind and apable of detecting, blocking, and removing viruses and malware". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas VirusTotal is most compared with Cuckoo Sandbox, Microsoft Defender for Endpoint, MetaDefender, ANY.RUN and Recorded Future. See our SentinelOne Singularity Complete vs. VirusTotal report.
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