We performed a comparison between SentinelOne Singularity Complete and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Ability to get forensics details and also memory exfiltration."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The stability is very good."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The price is low and quite competitive with others."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Having the capability to gain insights across our network, observe all our machines, and have a centralized view of what's protected and where things are is incredibly advantageous."
"The remediation and rollback features are pretty impressive."
"The fact that SentinelOne is actively looking for threats and runs them against the hash on the Internet to determine if they are malicious or not, is what takes it to the next level compared to other antivirus products."
"It is a robust solution. It provides great visibility."
"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."
"The setup is very straightforward."
"The external drive scanning is great."
"SentinelOne also provides equal protection across Windows, Linux, and macOS. I have all of them and every flavor of them you could possibly imagine. They've done a great job because I still have a lot of legacy infrastructure to support. It can support legacy environments as well as newer environments, including all the latest OS's... There are cost savings not only on licensing but because I don't have to have different people managing different consoles."
"The interface is very good."
"When you download the executable file from the internet, it automatically sandboxes to make sure it's not doing anything incorrectly."
"The basic functionality is fantastic. It has been performing well. I generated a report on one machine, using that as the deployment machine. When scanning the network, it discovered machines on the network and deployed the same endpoint protection from that one machine I have on my network."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"The analytics are important because if there is an abnormality then it provides that information to us."
"WatchGuard Threat Detection and Response is a reliable solution."
"WatchGuard is very user-friendly. It provides us with all of the security services we need."
"The solution is very easy to use."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I haven't seen the use of AI in the solution."
"The solution should address emerging threats like SQL injection."
"The dashboard isn't easy to access and manage."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not stable."
"The solution is not user-friendly."
"The only minor concern is occasional interference with desired programs."
"The previous vendor had a lot more features and capabilities under the license. For example, I lost DLP as Sentinel One does not have DLP."
"The update process can be better. It is very easy to deploy, but over a long period, the updating process can be a little messy. In some EDR solutions, you end up with a very good mechanism to push new versions. It could do with a little work in that area. It is not particularly difficult, but it could do with a little work."
"In terms of areas for improvement in SentinelOne Singularity Complete, it needs to give more straightforward directions or communication about detection or what has been detected."
"SentinelOne's customer service has room for improvement."
"It seems like they are doing a lot with their automatic updates. They can maybe slow down the actual release cycle to make it easier to deploy the most recent and then do it using the live update. They can continue to work on that because trying to get agent changes through change management platforms and get approvals and testing can be quite difficult."
"It primarily operates on local machines, monitoring processes, and not always providing detailed insights, relying on external information to determine the nature of a file."
"Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run."
"It would be nice if the console stored data daily, so that you could look at a timeline of events on a machine over a period of time, and currently this is not possible."
"The reporting isn't so good. If they worked to improve this aspect of the solution, it would be much stronger."
"It can have a couple of false positives, but after you add them to your allow list, it works fine. It could have better Mac support. I am pretty sure it doesn't have much support for Mac. It can be installed on a Mac, but it is not that good."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"The website must provide more information on the product."
"The interface is not the best."
"I'd like a few extra features, especially around threat severity assessment."
"The solution is a bit confusing and there are unusual complications with setup."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. SentinelOne Singularity Complete is rated 8.8, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, Darktrace, Trend Vision One, Bitdefender GravityZone EDR and Huntress. See our SentinelOne Singularity Complete vs. WatchGuard Threat Detection and Response report.
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