Smartsheet vs Trello comparison

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Smartsheet Logo
6,408 views|2,298 comparisons
97% willing to recommend
Atlassian Logo
2,213 views|1,196 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Smartsheet and Trello based on real PeerSpot user reviews.

Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Smartsheet vs. Trello Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The dashboard and the layouts are quite good.""The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports.""It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations.""The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces.""Smartsheet is easy to use.""It's very user friendly.""It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users.""The most valuable feature of Smartsheet is its intuitiveness, ease of use, and overall simplicity."

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"Trello is very easy to install and set up. It is also easy to use. Its interface is excellent.""The solution is very easy to use.""We found that the solution was available on multiple devices, has a great user experience, is simple to use, and it is available on multiple channels.""The user interface is great. I find it very easy to create cards.""The usability of this solution is its most valuable feature. It offers a great flow of creating a business rule that allows you to just add identifiers and qualifiers.""All the features are valuable but the data extraction is extremely helpful for automation.""The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task.""Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."

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Cons
"Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program.""The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets.""Smartsheet's export and print functions could be more seamless. Once I create the plan in Smartsheet, I need to import it into my corporate web presentations. This isn't always smooth. I have to save it in PDF format, then cut an image from the PDF version.""An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution.""Smartsheet needs to improve the user interface.""If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal.""I'd like to see them add more features to their automation.""Asana has a modern look and feel, particularly its agile project management interface featuring movable cards between columns."

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"The tool should be able to predict the task completion dates based on the date assigned and sprint dates. It is also not commercial compared to competitors.""Pricing can be improved.""There aren't as many tracking tools.""I would like to see improvement in onboarding back-office team members.""The product is not easy to use.""The documentation is not readily accessible. It is difficult to connect with technical support. Additionally, their knowledge base seems limited.""The hardware configuration is limited.""In the card area, you should not be able to modify so easily what is already written, as this can cause loss of information."

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Pricing and Cost Advice
  • "This licensing is straightforward and they charge per user."
  • "Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
  • "Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."
  • "There would be more extensive usage if the solution were cheaper. It's really expensive right now, and that's why we provide a few licenses for admins. The rest of them are just users without admin privileges."
  • "I would assume there is a licensing fee. I don't think that it is free."
  • "It is less expensive than Microsoft Project for enterprise or Oracle Primavera by an order of magnitude. If you buy a Microsoft Project license, it's probably $300 or so by itself, whereas Smartsheet is probably less than $50 per head."
  • "For a normal license, like the one I had: I had my own Smartsheet because I wanted to play with it and I didn't want to mess with what I was doing in Verizon, so I paid $200 monthly, and it gave me all the same functionalities, so I could do whatever I wanted for $200. The problem is if you have anyone else working on it or deploying on it, it's $200 a month for every single person who's deployed on it, that's working on it as an owner or an administrator, so owners and administrators are the only ones who can change, edit, and add data to worksheets and columns. Depending on the size of your organization, Smartsheet can be costly. As for implementing its Control Center, Smartsheet forces you to have three people come in: it's a minimum of three people from Smartsheet for three months who will provide you the solutions for the Control Center side, and that's $150 an hour, so it can become very expensive. For my company, not having the Control Center would save on the setup fees and then the $20,000 a year, because the Control Center of Smartsheet is a yearly subscription of $20,000."
  • "Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
  • More Smartsheet Pricing and Cost Advice →

  • "Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level."
  • "I use the free version of Trello, which is sufficient for my day to day use."
  • "I am tinkering with the free version."
  • "The free version of Trello covers all of the bases and all of our needs, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, though it also has a paid version."
  • "Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing."
  • "The pricing for this solution is reasonable."
  • "We are currently using the open-source option."
  • "Paying for the solution's license is worth it only if our enterprise or organization can use Trello, integrated with some other solution, and we can have good reports."
  • More Trello Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi @Eire Zimmermann,  I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the… more »
    Top Answer:The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that… more »
    Top Answer:The solution's pricing is not bad. I think it's a fair price for the amount of work you can do with it. I pay $ 120 or $ 128 a month for two to three users.
    Top Answer:The solution is very user-friendly, where you have everything you need.
    Top Answer:Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items. The solution could be made easier for new users.
    Ranking
    Views
    6,408
    Comparisons
    2,298
    Reviews
    21
    Average Words per Review
    551
    Rating
    8.2
    Views
    2,213
    Comparisons
    1,196
    Reviews
    28
    Average Words per Review
    414
    Rating
    8.3
    Comparisons
    Asana logo
    Compared 35% of the time.
    Wrike logo
    Compared 27% of the time.
    Jira logo
    Compared 17% of the time.
    monday.com logo
    Compared 15% of the time.
    Broadcom Clarity  logo
    Compared 6% of the time.
    Learn More
    Smartsheet
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    Overview

    Smartsheet is the enterprise platform for dynamic work. A leading cloud-based platform for work management, Smartsheet empowers organizations and teams to dynamically plan, execute, and report on work at scale, resulting in more efficient processes, innovative solutions, and better business outcomes.

    Today over 90% of Fortune 100 companies and over 75% of Fortune 500 companies rely on the secure, scalable Smartsheet platform to connect the entire enterprise. The single Smartsheet platform gives people a solution flexible enough to adapt to the changing needs of dynamic work across a broad array of departments and use cases.

    Trello is the visual collaboration tool that creates a shared perspective on any project. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

    Sample Customers
    Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
    Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
    Top Industries
    REVIEWERS
    Pharma/Biotech Company14%
    Financial Services Firm10%
    Computer Software Company10%
    Insurance Company10%
    VISITORS READING REVIEWS
    Educational Organization36%
    Manufacturing Company7%
    Healthcare Company6%
    Computer Software Company6%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm15%
    Comms Service Provider15%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Educational Organization73%
    Computer Software Company5%
    Healthcare Company4%
    Financial Services Firm3%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise3%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise41%
    Large Enterprise45%
    REVIEWERS
    Small Business48%
    Midsize Enterprise25%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise74%
    Large Enterprise20%
    Buyer's Guide
    Smartsheet vs. Trello
    May 2024
    Find out what your peers are saying about Smartsheet vs. Trello and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Smartsheet is ranked 5th in Project Management Software with 34 reviews while Trello is ranked 7th in Project Management Software with 39 reviews. Smartsheet is rated 8.2, while Trello is rated 8.4. The top reviewer of Smartsheet writes "Has customization, data pulling, and cross-functional global communication features; it's a secure solution". On the other hand, the top reviewer of Trello writes "The solution is easy to set up, extremely stable, and is available on multiple devices". Smartsheet is most compared with Microsoft Project, ServiceNow Strategic Portfolio Management, Spreadsheet.com, Adobe Workfront and Planisware, whereas Trello is most compared with Asana, Wrike, Jira, monday.com and Broadcom Clarity . See our Smartsheet vs. Trello report.

    See our list of best Project Management Software vendors and best Project Portfolio Management vendors.

    We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.