We performed a comparison between Sophos Cyberoam UTM and WatchGuard Firebox based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ease of use."
"The most valuable feature of FortiGate is FortiView which provides proactive monitoring."
"What I like the most is the configuration and that it's simple, and straightforward to maintain."
"The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls."
"The integration with Active Directory is one of the good features. Most of the customers are now looking for the Single Sign-on feature. So, being able to integrate Active Directory with the firewall is useful. It is also easy."
"Customers want to load balance more than eight lines or six internet lines. FortiGate is the only solution that can accomplish this."
"I like that they have given me a solution at a fair price."
"Fortinet FortiGate is easy to use."
"The firewall feature has different branches, such as extended firewalls."
"User and network policies to be managed on a single screen with powerful filtering and search options."
"The most valuable features are the firewall section, the VPN, and how you control live users."
"We have never had to restart a firewall. The firewalls have all worked perfectly fine."
"The reporting features are very good."
"We are using it as a security shield. It does not allow access before that in case we have restricted a few things from users, so it helps me in that."
"The initial setup was straightforward."
"The most valuable feature of Sophos Cyberoam UTM is the SD-WAN gateway."
"There are no problems with the technical support. If a problem occurs it gets resolved immediately with our technical support partners."
"It's very easy to use, especially compared to similar products. A lot more users use the WatchGuard appliance now than use the SonicWall appliance because of the ease of usability."
"The firewall aspect and the branch office VPNs are the most valuable features... We don't have any issues with it. We don't have to spend a lot of time maintaining it."
"The main features of the solution are the control of the site-to-site network access and the overall features."
"The most valuable feature of WatchGuard Firebox is the VPN. It's easy to connect to the VPN."
"The set up of the VPN is pretty straightforward. Being able to build VPNs on the fly for certain users, if need be, is also valuable."
"The most valuable feature is the NAT-ing, the IP addresses... We can direct the traffic where it needs to go. We can control the traffic."
"WatchGuard has a very easy VPN and branch office VPN setup, so we use those pretty extensively."
"MTBF: Hardware failure is more common when compared to SonicWall or Cisco ASA."
"Performance and technical support are the main issues with this solution."
"Fortinet FortiGate could improve by adding FortiAnalyzer to its solution, we should not have to use another solution. FortiAnalyzer can provide more detailed information."
"Fortinet could improve the windows opener or the virtual IP solutions for opening windows. The virtual IP settings need improvement as firewalls are trending in new development directions."
"I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."
"The support costs and licensing are sometimes so expensive."
"One of the features that I would like to have is to do with endpoint production, it should be integrated. For example, the firewall gets notified of any kind of forensic event that needs to be done, such as if there is a ransomware attack and how it originated, all those records have to be available from the firewall, which is not."
"Fortinet FortiGate could improve by adding enhancements to FortiMail, FortiSOAR, and FortiDeceptor."
"In my experience the solution can be easier to configure with more documentation, we need more training."
"It isn't missing anything."
"I would like to see improvements in the development of reports. The process needs to be made simple."
"The solution could be cheaper."
"The solution's pricing could be a problem for some small businesses."
"The technical support response time could be faster."
"I have problems with the email filtering. Emails pass through without any filtering affecting them. When I get back to them and tell them this is the issue, they check everything and say it is not in their database signature and they have to update it. But you know, by that time, my user has already opened it."
"The policy is a bit too vague."
"Sometimes, the writing rules are a little confusing in how am I doing them."
"The documentation for the System Manager/Dimension configuration, could be a little bit clearer... The use case where you have multiple sites with multiple firewalls, and one site that has the System Manager server and the Dimension server, wasn't really well defined. It took me a little bit of digging to get that to actually work."
"In terms of what could be improved, I would say their web blocker feature. It is still quite a confusing setup, especially when you want to filter out a particular category for granularity. For example, you do not want to filter Facebook but you do want to filter Facebook games only. It can be done, but the process to do it is very confusing."
"The VPN aspect of the WatchGuard Firebox is an area that could potentially benefit from improvement. We encountered difficulties while attempting to integrate Windows 11 laptops into the system, which resulted in unreliable connections. After some research, we discovered that this was primarily due to compatibility issues with Windows 11 and required a patch. However, it was still a challenge as it seemed that even when we tried to keep the laptops on Windows 10, they still exhibited the same issues as Windows 11 machines. Despite WatchGuard attributing the problem to Microsoft, we were eventually able to find a solution and all the machines are now functioning seamlessly."
"Some of the configuration options are somewhat confusing."
"I would like to see the devices made more flexible by adding modules to increase the ports that we can use."
"I don't think I can get a full-blown DNS client from it. I've been trying to have DNS services. It has forwarding, but I don't get the services of a full DNS client. My main difficulty with it is that I can't run a complete service. I need NTP. I need DNS. I need DHCP for my domain, but I only get forwarding. As far as I can tell, I don't get caching and the kinds of reporting and registration needed to host a DNS for a domain. I have to have a separate solution for that."
"Its documentation could be improved. Sometimes, you need to search a bit longer to find what you are looking for."
Sophos Cyberoam UTM is ranked 9th in Unified Threat Management (UTM) with 81 reviews while WatchGuard Firebox is ranked 4th in Unified Threat Management (UTM) with 79 reviews. Sophos Cyberoam UTM is rated 8.0, while WatchGuard Firebox is rated 8.4. The top reviewer of Sophos Cyberoam UTM writes "Stable and has a straightforward setup; reporting is fast and easy". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Sophos Cyberoam UTM is most compared with Cisco Secure Firewall, Netgate pfSense, Sophos UTM, Juniper SRX Series Firewall and Sophos XG, whereas WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX. See our Sophos Cyberoam UTM vs. WatchGuard Firebox report.
See our list of best Unified Threat Management (UTM) vendors and best Firewalls vendors.
We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
