We performed a comparison between Sophos UTM and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The firewall itself is very strong and provides great security."
"Sophos UTM's most valuable features are profiling and its simple configuration."
"It has helped by identifying threats within the company. If there are computers or servers that are compromised, then we are able to identify them right away in the system."
"Sophos SG UTM had all the basic functionality that you needed. It is user-friendly and easy to manage for any integrator."
"Technical support is very responsive."
"Sophos UTM provides security for our network here and access through a VPN connection for our remote users. It also offers the flexibility to create different tools for accessibility."
"It's easy to use."
"The most valuable feature of Sophos UTM is the simple-to-use interface."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The solution is stable and reliable."
"It is easy to set up the solution."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"Sophos UTM's firewall is a bit weak, and some of its features lack depth compared to other products like F5."
"The memory and processing were problematic. The interface could be better."
"Sophos should be more user-friendly, have more dashboards, and an easier implementation."
"I don't really have any notes for improvements."
"An area for improvement in Sophos UTM is load balancing because my company cannot use it currently. If Sophos could release a new configuration for the load balancing feature to work for my company, that would be great."
"In short, the UI and UX are the areas of improvement in Sophos UTM and similar solutions compared to Palo Alto."
"Finding information about Sophos’ sizing guidelines can actually be difficult. Also, Sophos does not make it clear what they mean by “users” when you are sizing a firewall, which then leads to undersized implementations."
"Sophos customer support could use some improvement."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"We'd like to have more plugins and integration."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"They could provide more time for the onboarding the training of an IT person."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
Sophos UTM is ranked 1st in Unified Threat Management (UTM) with 110 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos UTM is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos UTM is most compared with Netgate pfSense, Fortinet FortiGate, Sophos XG, OPNsense and Palo Alto Networks NG Firewalls, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE . See our Sophos UTM vs. Zscaler Internet Access report.
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