We performed a comparison between Sophos XG and Zscaler Internet Access based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The web filtering feature and the intrusion protection system are the most valuable. It is a resilient appliance. I never had an issue with it in terms of any security breaches."
"I appreciate FortiGate's flexibility, which allows for centralized management through FortiManager."
"Virtual Domains (VDOMs) are a feature that we found valuable."
"FortiGate is on the cheaper end, and it offers good value."
"The CLI and GUI do a good job of putting a lot at your fingertips."
"Our project needs to link two sides through the internet. One of these was in Cairo and the other in another city. We used FortiGate as the integrating solution between the two locations, i.e. the Fortinet 30E & 100E."
"The initial setup is straightforward."
"The wireless control is helpful."
"The scalability of Sophos XG is good."
"Sophos began with a basic version and evolved into something more efficient in terms of performance."
"All of the features are amazing, especially Sandstorm, which prevents bad traffic or downloaded files from reaching our customers' and partners' networks."
"What we found valuable is the way they deal with emails, as well as the way the bandwidth usage is shown."
"The security of the solution, thanks to the built-in unified threat management, is one of its most valuable features. Plus, one single pane of glass is all you need to manage the whole solution, and web management can be done from anywhere."
"It gives me a very good, stable connection in all tunnels."
"The multifactor authentication is helpful because whenever the user wants to connect to the firewall, they have to use the authenticator before they can access it."
"The solution has very good security features, is easy to use for administrators and users, and has informative reports."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The ease of use could be improved."
"We would like to see better pricing."
"One issue that I have had is that sometimes I need to monitor the traffic, so I need to filter it according to the user and which user is using it the most. I experience a bottleneck most of the time, particularly at the peak time when the number of contracts and users are at maximum."
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"It needs to improve its ISP load balancing."
"They can do more tests before they release new versions because I would like to be more assured. We had some experiences where they release something new and great, but some of the old features are disabled or they don't work well, which impacts the product satisfaction. The manufacturer should be able to prove that everything works or not only that it might work. This is applicable to most of the other services, software, and hardware companies. They all should work on this. We cannot trust every new release, such as a beta release, on the first day. We wait for some comments on the forums and from other companies that we know. We always wait a few weeks before we use the updated version. They should also extend the VPN client application, especially for Linux versions. Currently, it has an application for Linux devices, but it doesn't work the way we want to connect to the VPN. They use only the old connection, not the new one. They have VPN client applications for Windows and Mac, but they can add more useful features to better manage the devices and monitor the current health of each device. Such features would be helpful for our company."
"The Wi-Fi controller needs a lot of improvement."
"The stability could be a bit better."
"The interface can bit a bit more user-friendly."
"Sophos XG should improve on the GDPR features involving data protection and encryption. Security regarding data protection is important."
"The installation could be faster and is longer than that of other solutions, lasting more than a month instead of five minutes."
"Sophos XG's user interface has some room for improvement."
"Some businesses require Dynamic IP. This feature would be useful if it worked."
"The VPN features can be improved. Due to covid-19, we have a lot of employees that work from home and we need better VPN capabilities."
"When upgrading the firewalls, the process could be easier."
"While it is a secure solution, I believe it could be improved."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"The OS capabilities and WSL support could be improved."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"Currently, the solution's interface is not that user-friendly."
"The tool should improve the predefined dictionaries."
"They could provide more time for the onboarding the training of an IT person."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Sophos XG is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Sophos XG is most compared with Netgate pfSense, OPNsense, Sophos XGS, SonicWall TZ and Meraki MX, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Appgate SDP. See our Sophos XG vs. Zscaler Internet Access report.
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