We performed a comparison between Splunk APM and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features are pretty much ready out of the box."
"Splunk APM has helped us to standardize logging and monitoring procedures."
"The most valuable feature is dashboard creation."
"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."
"The volume it handles is very good, including the number of metrics, the volume number of traces, and more."
"The most valuable features are troubleshooting and optimizing application performance."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"The features are pretty much ready out of the box."
"The most valuable features are the service analyzer and Glass Tables."
"The solution is easy to scale."
"The root cause analysis is very helpful for us."
"It's scalable and expands well."
"Our mean time to detect is down to five minutes."
"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient."
"Primarily, the logs in Slunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Slunk APM can require more effort to understand."
"Splunk APM's performance could be improved - at the moment, it's very slow and takes forever to give me what I want."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"The UI enhancements could be a way to improve the solution in the future."
"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."
"The licensing model is expensive. We need to monitor the amount of data ingested because the cost is based on the data collected."
"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."
"The monitoring of workloads when using SignalFx could be improved."
"It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"We're getting alerts with delays of maybe five minutes, however, we'd like to see real-time alerting in the future."
"We have problems doing upgrades and operating alternate new versions."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"The cost of the license could be lower."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
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Splunk APM is ranked 13th in Application Performance Monitoring (APM) and Observability with 13 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 30 reviews. Splunk APM is rated 8.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Splunk APM writes "Provides great visibility, analysis, and data telemetry". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Helps improve our incident response time, and our mean time to resolve, but visibility is limited". Splunk APM is most compared with Sentry, Elastic Observability, Monte Carlo, Observe and Dynatrace, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Datadog. See our Splunk APM vs. Splunk ITSI (IT Service Intelligence) report.
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