We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"The setup is pretty simple."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The solution was relatively easy to deploy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Fortinet is very user-friendly for customers."
"One of the most valuable features is the ability to manage antivirus security. There is an admin console that helps you make policies and do deployment of the clients, to make them reachable and to deploy updates."
"It's good for large organizations. It's able to handle a lot of users."
"The solution is completely scalable."
"It seems to be user-friendly. Our users seem to like it for the most part."
"Symantec's detection capabilities are strong. It involves run protection and behavioral analysis."
"The solution can scale."
"Helps to protect our organization from known attacks."
"The tool has predefined rules, like which actions to block or allow. This makes it easy because I don't have to figure out what policies to deploy."
"Endpoint protection solution with machine learning, device control, and application control features. It is scalable and stable."
"The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security Enterprise is stability."
"The best feature is the firewall that lets us allow or block ports. That's a great tool because we can limit specific types of traffic on user devices and apply granular security controls to IPs and ports."
"Symantec Endpoint Security Enterprise is a simple solution to implement. It took us half a day to complete the process."
"The solution works well overall."
"Anti-malware is the most valuable feature. We trust Symantec for protection, and we like the idea that Symantec is preventing us from accessing certain websites that are known for containing malware."
"We use the solution for detection."
"The most valuable feature of Symantec Endpoint Security Enterprise is the application. Additionally, they are adding features frequently."
"FortiEDR can be improved by providing more detailed reporting."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Detections could be improved."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"The reporting function needs to be more user friendly in general."
"The whitelisting feature does not work as expected."
"I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors."
"It is only available to use on computers with higher-end specs."
"When it was directly with Symantec, the technical support was perfect. After Broadcom acquired Symantec, the level of technical support dropped."
"They need to develop a multi-language interface."
"If you're not charged with administering the product and you don't do it every day it can sometimes be difficult to remember how to do the simple basic things, so some type of help or guidance for your most regular or frequent tasks would be good."
"Needs to be more user-friendly; lacks a simple way to search data."
"Symantec Endpoint Security Enterprise used to be a stable product, but now that aspect needs improvement. They also used to provide good technical support, but now not so much, so that needs improvement."
"Symantec Endpoint Security Enterprise needs to improve its manageability. It is not easy to manage."
"The product's security features could be improved - it is still possible for hackers to penetrate your servers even when using it."
"Symantec is selling Endpoint Detection Response as a different solution. If it was incorporated in this solution it would be a good thing. This is what the other vendors are doing, such as CrowdStrike. They offer Endpoint Protection(EPP) and Endpoint Detection and Response(EDR) in the same product. If Symantec had something similar, it would be good for customers, they would not need to purchase two different products and then integrate them. They can have a single agent doing two tasks."
"I believe an improvement could be made in Symantec Endpoint Security Enterprise by incorporating a URL blocking feature within the same product. Currently, it requires a separate subscription and agent installation, which I think could be more streamlined for unified management from a single agent."
"The solution could improve its speed, threat coverage, and the tool's functionality."
"Symantec's main priority should be enhancing their support, especially local support for different regions."
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Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Symantec Endpoint Security Enterprise is ranked 20th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Symantec Endpoint Security Enterprise is rated 8.0. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Symantec Endpoint Security Enterprise writes "Offers the ability to craft very specific policies to secure your environment and customize your security functions". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Security Enterprise is most compared with Symantec Endpoint Security Complete. See our Symantec Endpoint Security vs. Symantec Endpoint Security Enterprise report.
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