We performed a comparison between Symantec Endpoint Security and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"NGAV and EDR features are outstanding."
"The setup is pretty simple."
"Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"When they started they found it very easy; not easy to implement but easy to use. We started with the headquarters here and later we also implemented it for all the subsidiaries in the region, in other countries. They have a centralized solution, so they can help other countries in management."
"The most valuable feature for our organization is the antivirus, as our staff is the target of zero-day malware and viruses."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"No maintenance is required after a successful installation phase."
"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."
"The fact that it has centralized management is the most valuable feature."
"ATP is really impressive, and with EDR, it is the best solution I have ever known."
"The product has been quite stable."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"The solution really focused on giving more security than an antivirus."
"Personally, I find the Game Mode of the Firewall very useful."
"It is quick and easy to configure."
"This antivirus is regularly updated, and the updates can be scheduled."
"The solution maintains reasonable scalability."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Making the portal mobile friendly would be helpful when I am out of office."
"I haven't seen the use of AI in the solution."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Cannot be used on mobile devices with a secure connection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We'd like to see more one-to-one product presentations for the distribution channels."
"After selling this product, what we have observed is that the system gets slower, which is a major issue."
"Since the acquisition by Broadcom, we are no longer receiving the proper support."
"SONAR could be improved. The false/positive rate is a little high."
"Symantec isn't good in terms of updating customers about updates. You'd normally have to search it out. Sometimes, the update process for the administration and management console can be a bit intimidating, and it can be quite inconvenient to get the updates. That's because when you have to do the update, you have to update the management console, and then you need to update the clients. Their application that's installed on desktops and servers needs to go hand in hand with the management console. Sometimes, it's a bit unwieldy to see that process through."
"Difficult to set up on older systems."
"This latest version has proven unreliable for management and installation."
"The support can be wanting. Sometimes the time to resolution is longer than I would expect."
"They need to develop a multi-language interface."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"They need to update and improve the features available for Mac."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. Symantec Endpoint Security is rated 7.6, while ZoneAlarm is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR.
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