We performed a comparison between ThousandEyes and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable features are integration and ease of use."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The installation process is not hard at all."
"The authentication overall - including to the VPN and LAN - is excellent."
"ThousandEyes gives companies better visibility."
"The solution is very easy to use."
"It's fairly easy to set up."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"The most valuable feature is the monitoring of resources."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The documentation is very good."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"ThousandEyes could improve the dashboards by adding more features."
"It's an expensive solution."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"There is room for improvement in terms of customization and user-friendliness."
"I would like the product to offer more agility."
"The tool does not provide features for application-level monitoring."
"They only offer synthetic requests."
"It would be nice if the solution covered other areas like server monitoring."
"We can never achieve or get a good picture of the network topology."
"The point system is not clear and clarity around this would improve our understanding of the system."
"Regional product team support is not very good."
"I might like to see a better interface in the future."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Importing the maps and being able to customize them could be easier."
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ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. ThousandEyes is rated 8.4, while WhatsUp Gold is rated 7.8. The top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics, whereas WhatsUp Gold is most compared with Grafana, Zabbix, SolarWinds NPM, PRTG Network Monitor and Nagios XI. See our ThousandEyes vs. WhatsUp Gold report.
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