We performed a comparison between WhatsUp Gold and Zabbix based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The threshold alerting is the most valuable feature."
"This is a good, stable network monitoring solution for devices."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The installation and configuration process are easy."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"The product is reasonably priced."
"The most valuable feature is the monitoring of resources."
"Zabbix is very easy to implement."
"There is a problems page that shows us every warning or problem that occurs on our VMs globally. The map screen is also really useful because this is something that was missing. I don't know every other tool in the market. So, I don't know if this is a good point of only Zabbix, or other tools are also doing it, but from my point of view, this is the most useful page that I use, along with the problems page that efficiently lists the problem, recovery time, ending hours, starting hours, and so on."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"We like the user-interface for this solution, which makes it an easy to use tool."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
"It can send messages to our ticketing system."
"The most valuable feature is the alert and alarm monitoring."
"The Wi-Fi side needs improvement."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"Regional product team support is not very good."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
"Importing the maps and being able to customize them could be easier."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The event correlation could be better."
"Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this."
"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."
"Correlation of events would be a wonderful addition."
"The user interface could be better."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."
"The user interface could be a bit better. They could update it a bit."
WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews while Zabbix is ranked 10th in Application Performance Monitoring (APM) and Observability with 100 reviews. WhatsUp Gold is rated 7.8, while Zabbix is rated 8.2. The top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Nagios XI, PRTG Network Monitor and ManageEngine OpManager, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our WhatsUp Gold vs. Zabbix report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Server Monitoring vendors, and best IT Infrastructure Monitoring vendors.
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