We performed a comparison between TitanHQ WebTitan and Webroot DNS Protection based on real PeerSpot user reviews.
Find out in this report how the two Domain Name System (DNS) Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"It has been easy to understand and use customization options provided by WebTitan."
"If someone is doing research and they're being blocked, and if we feel that it's a legitimate use, we can get them into the site they're looking for."
"The monitoring abilities of the product are the most valuable for us. As you deploy it, you can adapt it. As you monitor, if employees go to things that you don't like, or to things that you need to allow, the ability to monitor and see how much is necessary—where they're getting shot down or blocked—is helpful."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
"The web content filter is the most valuable feature."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"DNS protection is valuable."
"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"The dashboard of the solution is a valuable feature."
"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"We have spoken with TitanHQ in the last month about improvements in functionality because we have used other similar platforms and have a different view of things. We have some concerns about the search and the filters. We need to quickly search which users can or cannot access a particular site and why."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
"The documentation could always be better. That's true for any organization."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
"If the solution could integrate with FortiGate where there would only be a need of one dashboard instead of having to set policies on our firewall and our DNS, this would be helpful."
"It needs to be more secure for production environments."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"The price could be improved."
"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
TitanHQ WebTitan is ranked 5th in Domain Name System (DNS) Security with 17 reviews while Webroot DNS Protection is ranked 11th in Domain Name System (DNS) Security with 6 reviews. TitanHQ WebTitan is rated 9.4, while Webroot DNS Protection is rated 8.8. The top reviewer of TitanHQ WebTitan writes "Boosts productivity, intuitive setup, and it required no new investment in hardware". On the other hand, the top reviewer of Webroot DNS Protection writes "Offers reasonable pricing and solid scalability in the enterprise context". TitanHQ WebTitan is most compared with Cisco Umbrella, DNSFilter, Forcepoint Secure Web Gateway, Zscaler Internet Access and Fortinet FortiGate SWG, whereas Webroot DNS Protection is most compared with Cisco Umbrella, Forcepoint Secure Web Gateway and Zscaler Internet Access. See our TitanHQ WebTitan vs. Webroot DNS Protection report.
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