We performed a comparison between Trellix Endpoint Security and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The most valuable feature is the analysis, because of the beta structure."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Impressive detection capabilities"
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"What I like best is the integrated end-to-end security that works with the security information and events manager."
"Would benefit with the addition of DLP features."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"The most valuable features are the prevention layer that detects the signature value and prevents threats in the network."
"The package of protection that it provides is useful. It has antivirus, malware protection, VPN, and a whole bunch of other features."
"The solution is stable."
"The product is easy to use."
"The thing that I like is that they have gathered almost all the products in one management server, the ePolicy Orchestrator."
"The most valuable feature is Data Loss Prevention (DLP)."
"Able to quarantine any malware."
"Performance is very good."
"The most valuable features are the anti-malware and antivirus capabilities."
"It helps us quickly address potential issues and provides us with valuable insights."
"It can be managed from the cloud."
"Technical support was perfect."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution is not user-friendly."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We find the solution to be a bit expensive."
"Intelligence aspects need improvement"
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"FortiEDR can be improved by providing more detailed reporting."
"We experienced some bad behavior when we first installed the product. The system also starts slowly in some instances. If for some reason this solution crashes, we could lose all our data."
"The user interface could be improved by making it more user-friendly. There are multiple solutions and there is no clear line differentiating all of them. There is a centralized console where we manage everything but most of the administrators feel a little confused when it comes to managing multiple products from a single place."
"There are times the solution has some additional software added that is not fully integrated properly, such as Exchange Group Sheild. It is quite old and is not fully integrated properly and could be improved."
"Tech support is not as helpful as they were in the past."
"We would like to see all the features available on cloud."
"Although they have increased the complexity, it has affected the scanning speed."
"I would like to have the ability to have more control over the deployment in the next release. If you have this console in the cloud, you cannot make pilot groups for deploying the agents. We only have the current group. So, as soon as you inject the software, it will go directly into production, which doesn't work for us. We need to build up pilot groups slowly. We already requested to have this feature on the cloud, and we are still waiting."
"The solution could use better updates and fewer bugs."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"Lacking analytics and a machine learning technique."
"No built-in vulnerability scanner for management solutions."
"The cost is very high and it should be lower to be more competitive."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 96 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Trellix Endpoint Security is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and SentinelOne Singularity Complete, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and SentinelOne Singularity Complete. See our Trellix Endpoint Security vs. Trend Micro ServerProtect report.
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