We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Ability to get forensics details and also memory exfiltration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Stability is okay."
"Vulnerability management is a valuable feature that I enjoy."
"The end user perspective is very good because the solution isn't complex to learn and support is readily available."
"I like One Endpoint Security's playbooks because they make it easier to set rules and policies. You can customize the playbooks and use them in more than one company. If you manage multiple businesses, it's a great way to set separate policies for each group. You can check for vulnerabilities, attacks, bugs, or anything strange. It also allows you to conduct performance analysis."
"No down time in terms of the backend having to be updated because it's on cloud."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management."
"It's reduced administrative overhead overall thanks to its centralized dashboard and single network administrator."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"The solution is easy to use, flexible, and secure."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The most valuable feature of the solution is its simplicity."
"What I like about Trend Micro Smart Protection is that it detects unknown threats that are not visible on other platforms. It catches low-hanging threats, such as certain binary downloads, that aren't flagged by other tools."
"FortiEDR can be improved by providing more detailed reporting."
"The solution is not stable."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Sometimes it will not communicate with the server, and we need to manually restart items."
"The portal is a little bit slow in loading. The cloud portal or management control should be a little faster. There seems to be a lot of load on their servers over there. Maybe they are using one server for multiple customers. It would be great if they can increase server performance in the cloud. Its technical support and reporting can be improved. There is no proper reporting, and there is no PDF or things like that. They should include detailed reporting. An attack happened at a client's site, but we couldn't get the report on the same day. We were unable to provide a detailed report to our client. We approached the technical support, and even they didn't give proper answers. They need to improve the reporting capabilities, or the technical team should support us in providing these reports. They should include reporting in the solution. They should also insert sandbox analysis in Apex One."
"The solution could use signatureless detection."
"The integration could improve in this solution."
"Trend Micro should make the agent lighter. When we run the scanning process, it consumes a lot of memory, and the performance is degraded. It is very invasive. It could be lighter. When we used Symantec, we didn't have this problem when we ran our scanning process. It worked like a charm. On the endpoints, it didn't feel like that the process is running, whereas, in Trend Micro Apex One, we can feel that the endpoint is running slow. Sometimes it even hangs. Scanning should be faster."
"They should include easy-to-use connectors to make it easier to connect to SIEM."
"The solution could improve by making the interface less confusing, it needs to be simplified."
"We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"The solution should improve its mobile management solution."
"Some functionalities within the DLP can be improved."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"There is room for improvement to make it better for customers."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
"It could be faster in responding to new threats like ransomware."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 40 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Vision One, whereas Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Cortex XDR by Palo Alto Networks. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.
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