We performed a comparison between Trend Micro ServerProtect and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"It is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet is very user-friendly for customers."
"Impressive detection capabilities"
"The product detects and blocks threats and is more proactive than firewalls."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"It helps us quickly address potential issues and provides us with valuable insights."
"Able to quarantine any malware."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"The initial setup is very straightforward."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Performance is very good."
"The most valuable feature is Data Loss Prevention (DLP)."
"For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."
"The solution is very useful and easy to handle. You don't need much intervention with this product."
"I rate Carbon Black CB Defense an eight out of ten for the ease of its initial setup."
"The data analysis is the most valuable because of the whitelist database. It is different than standard IDS solutions."
"Carbon Black Cb Defense has a nice component called Alert Triage. It contains full details of the process execution "kill chain" and "go live" for immediate remediation."
"I feel that the initial setup was straightforward and not complex."
"The whole purpose of the product, like application control, is very good, and also if you need to update some policies, it works well and instantly."
"The most valuable asset is the time-lining capability for any breach activity."
"I haven't seen the use of AI in the solution."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Lacking analytics and a machine learning technique."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"Could include additional features such as an intrusion prevention system."
"The cost is very high and it should be lower to be more competitive."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"I'm not sure as to the logic of how we've decided to customize it. We've only really used it since February and therefore there may be more to do on that front. That's why it's hard to say if something is missing or if we just aren't utilizing it."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"The application control can be improved. It should also have an automatic update of the agents."
"Adding an application and a device control feature would be a great help for this solution."
"This solution works well but needs lots of tuning and optimization."
"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls."
"I would like to see improvements made so that we can better see all of the processes."
Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 62 reviews. Trend Micro ServerProtect is rated 7.8, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint and SentinelOne Singularity Complete, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our Trend Micro ServerProtect vs. VMware Carbon Black Endpoint report.
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