We performed a comparison between VMware Carbon Black Endpoint and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The product's initial setup phase is very easy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet is very user-friendly for customers."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Ability to get forensics details and also memory exfiltration."
"The price is low and quite competitive with others."
"It is stable and easy to set up."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"Technical support is excellent."
"I found the offline scanning to be particularly useful."
"The product is pretty strong in terms of security and their features are very good in that respect."
"We can access computers remotely if we need to."
"What I like the most about it is the dynamic grouping, where you get to group endpoints based on setup criteria. That's pretty cool. I like the simplified policy management and simplified white-listing process."
"It actually does some heuristics, and some behavioral analysis."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"The initial setup is not complex at all. It's very straightforward."
"The Webroot cloud console is very powerful."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"The solution is not user-friendly."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"It takes about two business days for initial support, which is too slow in urgent situations."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Making the portal mobile friendly would be helpful when I am out of office."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Occasionally, we'll have issues with the latest version and they'll basically tell us that they will improve it in the next iteration. They need to work on their version release quality."
"The device control feature could also be compatible with the user’s profile as well."
"The local technical support is very poor, but the support from headquarters is very nice."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"The feature set for the firewall needs improvement."
"The tech support communicates, but it's just not with movement."
"I would personally give the tech support a rating of seven out of ten."
"When you view the triage, it will show you everything within a given time frame, and not only the attack that caused the alert, which is what I want to see. It shows you all the events during that time, and that can be quite confusing."
"An updated UI would be nice, but is not hardly used."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"There should be a Webroot Business Endpoint Protection mobile app."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"The solution could improve by providing better ransomware protection."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 62 reviews while Webroot Business Endpoint Protection is ranked 35th in Endpoint Protection Platform (EPP) with 30 reviews. VMware Carbon Black Endpoint is rated 8.0, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Fortinet FortiClient. See our VMware Carbon Black Endpoint vs. Webroot Business Endpoint Protection report.
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